New Topic "Dynamic Translation Support Topic" visible under Virtual Agent list of topics

[sreeshsurendran]

Hi all,

There's a new topic "Dynamic Translation Support Topic" being visible under the list of topics in VA. Is there any way we can deactivate this. Also, found that in sys_cs_topic, this is an OOTB topic and can't deactivated. Need your help on this please.

Thanks,

Sreesh Surendran

[dangileri1]

Hi BADDIGAMV,

I ended up putting a case into Hi on this and they provided an update set which sets "Is System Topic" to false to remove the topic from the VA.

Hope this helps... If so please mark my response accordingly,

Dave A

[sreeshsurendran]

Hello all,

We deactivated this topic via HI case with ServiceNow. 

Thanks,

Sreesh

Thanks,

Sreesh

[BeauS]

Update this plugin -> sn_ci_diagnostics. This will hide that topic.