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Not able to export the list of cases from CSM/FSM Configurable Workspace

NannuSubhani Sh
Tera Contributor

When trying to export a list of Cases to xlsx file, not able to download the file getting error 'Requested attachment does not exist' and it is working fine for CSV,JSON and PDF files.

 

Kindly assist on this, sharing Error snapshot below 

 

NannuSubhaniSh_0-1744276911589.png

 

 

 

 

 

 

6 REPLIES 6

@NannuSubhani Sh 

then raise a case with ServiceNow

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

AmM01
Tera Contributor

Is it working OK on native UI?