Notifications List is not displaying on the CSM Portal under the Notification Preferences

Akshay Jadhav1
Tera Contributor

Hello All,

 

We have a requirement to display the Notifications List on the CSM Portal under the Notification Preferences.

The list should contain all the Notifications and also the user should be able to edit or unsubscribe the notification from the CSM Portal.

 

Please find the attached screenshot for your reference.

 

@Ankur Bawiskar any thoughts on this would be appreciated.


Appreciate your help..!

 

Thank you.

1 ACCEPTED SOLUTION

Shraddha Kadam
Mega Sage

Hello @Akshay Jadhav1 ,

 

Once the notification will triggered for the user then your notification will be displayed in the Notification preferences under your profile on the portal.

 

Please mark my answer helpful and accept the solution,

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.

View solution in original post

2 REPLIES 2

Community Alums
Not applicable

Hi @Akshay Jadhav1 ,

 It avaialble already OOTB , see below in my instance:

SandeepDutta_0-1681889880042.png

I suggest you to enable the following plugin:

Customer Service Management Demo Data

If there is no Notification, the menu might not appear !!

 

Shraddha Kadam
Mega Sage

Hello @Akshay Jadhav1 ,

 

Once the notification will triggered for the user then your notification will be displayed in the Notification preferences under your profile on the portal.

 

Please mark my answer helpful and accept the solution,

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.