OOB social media components.

[marco16]

which are the oob social media component ServiceNow support.for that is any plugin required?

[sachin_namjoshi]

It supports any social media platform which has REST API support.

e.g Following are available OOB spokes available with integration hub plugins

You need to pay for using this spokes.

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/integrationhub/referenc...

You can create your own REST based integrations with these social media platforms.

Regards,

Sachin

[Indrajit · Accepted solution]

Hey marco,

OOB Social media components supported by servicenow are Facebook and Twitter.We can communicate by using these channels if social profile captured on the case form.

kindly mark Correct and Helpful if applicable.

Regards,

Indrajit.

[marco16]

 it solved my issue.Thank You Indrajit.

[Anil Shewale]

hi marco

facebook and twitter are the OOB component provide by servicenow.

If it help mark helpful or correct 

Thanks and regards

Anil