Order Guides alternative in CSM

[maruf]

Hi, in ITSM Service Catalogue, we have order guide functionality and the use of variables.  Based on a users response to variable(s) one or many catalogue items requested (RITMs) under one single request.  However, CSM does not support order guide.  What has everyone used instead of order guides within CSM?

In Order Management for CSM, I have tried to creating a Product Offering using characteristic (for variables) and Decision Table to map product models to characteristics options, but have not been able to get it to work.

Example  use case.

I have a business customer who wants to order a kit for new starter(s)...

If the new starter department is 'Service Desk', the the following kit should be order..

* Desktop PC

* Landline Phone

* Headset

* Access to ServiceNow provisioned.

If the new starter department is 'Finance' then the following kit should be order...

* Laptop

* Mobile Phone

* Access to SAP finance.

The above just an example.  And I tried to create a Product Offering 'New Starter'. 

A characteristic 'Department'  input type = Choice.

Characteristic  Options ' Finance' and 'Service Desk'

Using Decision Table I added conditions for for each option and mapped them to a Product Model (result).

But I could not get the Order to be placed.

Am I on the correct path?  is there another method or solution to do what order guides can do?