Part of the pre-engagement collateral? Scoping Guide or, Customer Service Role Template

Mayank Mandhana
Tera Contributor

‎10-17-2023 03:36 AM

Hello Team,
For this question I am confused between b and c. Please help be with some reference. Thanks in advance.
What one should be part of the pre-engagement collateral?

  1. Frequently Asked Questions (FAQ)
  2. Scoping Guide
  3. Customer Service roles template
  4. Stock Keeping Unit (SKU) and pricing sheet
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