Please help, how to control workspace list by roles?
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‎07-03-2024 11:37 PM
Dear Experts,
I am new to Servicenow and English. Sorry for my poor English.
Is it possible to control the display by role in the workspace list?
Thank you, brothers.
KAi
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‎07-04-2024 08:09 AM - edited ‎07-04-2024 08:32 AM
Hi, this can be achieved by amending the following tables.
- sys_ux_applicability – the audience (users with specific roles)
- sys_ux_applicability_m2m_list – where lists are made available to selected audiences
See these links for more guidance:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1325208
This is the most detailed article on this I have previously found (see Applicability section)
Here is a very simple walk-through on how this is done: https://youtu.be/8VvQZMAS0tE?si=pzZpov1Jjrz_Xnjs
Regards
Paul