Portal view issue

[vikaskumarc]

If Vendor account option is not ticked for selected user, do not allow form to be submitted and redirect user to the admin form https:xyz.com form. I need to do this on service portal; can anyone please suggest the steps to achieve this.

[Ankur Bawiskar]

@vikaskumarc 

so what did you start with and where are you stuck?

share some screenshots and what config did you create or write any script etc?

[J Siva]

Hi @vikaskumarc 

Use the User Criteria feature to hide the catalog item from non-vendor users.
Alternatively, implement an On-Submit client script to prevent form submission and display a message with a link to the alternate catalog form.

Regards,
Siva

[Swapnil Shirsik]

Vendor account option is a field on the form or on sys_user table? If its on sys_user form, then why to waste user's time by asking them to fill in the details and then not allow to submit the form? Instead, a user criteria can help to hide this form.

Still, if this needs to be done, then onSubmit client script can help with and alert or fieldMsg containing the link to other form.