Procurement Case Priority Lookup not working

[Aniket1498]

Requirement: Priority should be changed based on Urgency  & Impact selection for Procurement Case

Configuration Done:

• A data lookup matcher table created in scope 'Procurement Case Management'
• A data definition table created in scope 'Procurement Case Management'
• The Source Table is marked as 'Procurement Request' and the matcher table is the data lookup matcher table.
• Matcher fields are Impact & Urgency and setter field is Priority

However with this above configuration, the Priority is not set based on the impact & urgency. Kindly help.

Regards,

Aniket Dey

#procurement #sourcing&procurementoperations

[RaghavSh]

This should be quite simple, did you follow

1. Make sure, there is no Ui policy/ client script working on setting priority

2. Is on insert , on update or on form change checked on your data lookup?

[Aniket1498]

Hi @RaghavSh ,

1. There are not Client scripts or UI policies to setup priority

2. All the check boxes are marked in the data lookup

Regards,

Aniket Dey