"Contains" search on reference field in cases not using "name" column

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11-23-2018 02:01 AM
Hi,
I'm trying to make an account field suggest values based on the input of the user, using "contains".
Using the following attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=street;city,ref_ac_columns_search=true
glide.ui.ref_ac.startswith has been set to false.
In user prefrences I've set a system value for: sn_customerservice_case.autocomplete.contains = true.
When typing in the "street" or "city", it works just fine. When trying to use "name" however it seems to use starts-with logic rather than contains. If I am to use the name, I have to use wildcard(*) at the start. Is there something I'm missing?

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11-23-2018 02:36 AM
Did a cache refresh once? Log out and log in?

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11-23-2018 02:40 AM
Yes, I cleared my cache and ran in incognito mode to make double-sure. It's really puzzling

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11-23-2018 02:44 AM
I have done this in past and I do not remember doing anything special other than following the instructions in the link.