"Contains" search on reference field in cases not using "name" column

erkyll
Tera Contributor

Hi,

I'm trying to make an account field suggest values based on the input of the user, using "contains".

Using the following attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=street;city,ref_ac_columns_search=true

glide.ui.ref_ac.startswith has been set to false.

In user prefrences I've set a system value for: sn_customerservice_case.autocomplete.contains = true. 

When typing in the "street" or "city", it works just fine. When trying to use "name" however it seems to use starts-with logic rather than contains. If I am to use the name, I have to use wildcard(*) at the start. Is there something I'm missing?

 

 find_real_file.png

find_real_file.png

find_real_file.png

find_real_file.png

7 REPLIES 7

Did a cache refresh once? Log out and log in?

Yes, I cleared my cache and ran in incognito mode to make double-sure. It's really puzzling

I have done this in past and I do not remember doing anything special other than following the instructions in the link.