Hello all,
I'm trying to figure out how can we relate the attachments from a parent case to a child task. When one of our users submit a case he can add attachments, what I know is the attachments are located in sys_attachment table, this table has a field called Table Sys ID that contains the sys id from the case or the task. I need to modify the Attachments section (for the child task) in the workspace to show the attachments from the parent case too. So I suppose is mandatory to modify the query in the Attachments section of the workspace to also check the record in the sys_attachment table related to the sys_id of the parent, is this possible?
