Transfer Attachments from parent to child when parent gets a new attachment

[Kumar147]

Hi,

I have a scenario that when a parent change record gets a new attachments from inbound, that record should be transferred to child record. can anyone help me to make this thing.

[Ankur Bawiskar]

Hi,

I would suggest to avoid copying the files as it would increase the attachment table size.

Please check this workaround which you can use

"Related Attachments" Related List

Regards
Ankur

[srjarmstrong · Accepted solution]

If you do go with copying the attachment, you'll be wanting to use the GlideSysAttachment API. The sample script in that API reference is very good to get you started:

var attachment = new GlideSysAttachment();
var incidentSysID = 'ab1b30031b04ec101363ff37dc4bcbfc';
var incGR = new GlideRecord('incident');
incGR.get(incidentSysID);

var copiedAttachments = attachment.copy('incident', incidentSysID, 'problem', incGR.getValue('problem_id'));
gs.info('Copied attachments: ' + copiedAttachments);

Hope that helps.