Remove What type of case would you like to create? when creating case from native view.

kalakaramad_20
Tera Contributor

kalakaramad_20_0-1671548385822.png

How can I remove this ?While creating a Case.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @kalakaramad_20 ,

Follow these Steps :

SandeepDutta_0-1671548925721.png

SandeepDutta_1-1671548951757.png

SandeepDutta_2-1671549110273.png

 

 

View solution in original post

2 REPLIES 2

Mike_R
Kilo Patron
Kilo Patron

Disable this interceptor

instanceName.service-now.com/nav_to.do?uri=sys_wizard.do?sys_id=98d57c94c3102200e7c7d44d81d3aea9  

 

Mike_R_0-1671548810910.png

 

 

Community Alums
Not applicable

Hi @kalakaramad_20 ,

Follow these Steps :

SandeepDutta_0-1671548925721.png

SandeepDutta_1-1671548951757.png

SandeepDutta_2-1671549110273.png