Reports

pragadeesh254
Tera Contributor

I'm looking for a way to grab the "route" incidents have taken. This would be highlighting every time that an incident touches an assignment group, not just where it starts and ends but everything in between also.

 

for example 10 assignment group

 

At the moment this is being done manually on individual incidents by hiding all the work notes apart from the assignment groups. Ideally I'd like to be able pull this data into a report automatically for dozens of incidents at once for analysis.

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