Restrict the new button and edit in the related list of Change Request on incident form for ITILUser

[Abhilasha G T]

Hi Team,

In the incident form , there is a related list called Change Request, in that I need to hide the Edit and  NEW button for only  itil user how to do that.

[Ahmmed Ali · Accepted solution]

Hello @Abhilasha G T 

You can configure script to show/hide the buttons in list control. To access list control, right click on related list header (example number of short description in your screenshot above) then configure and click list control.

Thank you,

Ali

[Ahmmed Ali · Accepted solution]

Hello @Abhilasha G T 

You can configure script to show/hide the buttons in list control. To access list control, right click on related list header (example number of short description in your screenshot above) then configure and click list control.

Thank you,

Ali

[Ankur Bawiskar · Accepted solution]

@Abhilasha G T 

you can either Use New or Edit roles field present on List control or control it via script as mentioned by @Ahmmed Ali 

If my response helped please mark it correct and close the thread so that it benefits future readers.