Scanning Letters into ServiceNow

Sarah Barnes
Tera Contributor

‎11-24-2023 01:42 AM

Hi Team, 

 

Has anyone worked with a Scanning Platform like OPENTEXT to scan in Letters that then create a Case or Interaction in ServiceNow. 

 

I have seen that OPENTEXT is in the ServiceNow Store. however I wondered if anyone has any real life experiences that they could give us some pointers on. 

 

Look forward to any and all replies. 

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2 REPLIES 2

YogenP
Kilo Contributor

‎04-02-2024 11:33 AM

Hi Sarah

I have the same use case did you manage to determine an answer at all?

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Sarah Barnes
Tera Contributor
In response to YogenP

‎04-04-2024 06:25 AM

Unfortunately @YogenP I didn't, and the customer has gone with a completely different solution. 

 

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