Service portal issue

Bhadri Veera · ‎10-02-2023

Hello All,

I have and issue while working with service portal I have created a portal and I'm currently utilizing a pre-existing widget. However, in the search source settings, I specified "users," but I want to view only the users that I have personally created. How can I modify the script to display the desired results.

Thanks in Advance.

Sohithanjan G · ‎10-03-2023

Hi @Bhadri Veera ,

You can make the specific widget visible to users for which you have created in the User Criteria advanced script.

and attach the user criteria to the widget Can Read related list

Please mark as helpful & accept if it suffice your requirement

BR, Sohith

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)

View solution in original post

Peter Bodelier · ‎10-02-2023

Hi @Bhadri Veera,

It would help if you post the script. 😉

Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Sohithanjan G · ‎10-03-2023

Hi @Bhadri Veera ,

You can make the specific widget visible to users for which you have created in the User Criteria advanced script.

and attach the user criteria to the widget Can Read related list

Please mark as helpful & accept if it suffice your requirement

BR, Sohith

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)