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‎06-24-2019 03:27 PM
I'm evaluating if ServiceNow CSM has Account Management, Contact Management, etc just like Salesforce Service Cloud. Does it? Does ServiceNow has a CRM module too? I'm current using Siebel Oracle but evaluating a new case tool that has Account Management, Contact Management, etc...
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Customer Service Management
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‎07-02-2019 11:25 PM
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‎07-08-2019 09:57 AM
Thank you all!