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UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
The Q2 Australia release brings three major Enterprise Architecture features, and they share one goal: take the manual assembly out of your day. Answering a landscape question, bringing an outside process map into the model, and knowing where AI r...
Enterprise Architecture June 2026 - Australia Release Please check out the Delta Deck attached to this post for the release overview Value Evolution - June 2026 Australia/June 2026 Store Release Please review ServiceNow's Australia/ June 2026 r...
Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026 Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...
So some times i observed , when i go to workspace to create new fraud case , i get configuration error for playbook. if i refresh it goes and playbook shows up or playbook start working . but y this happens ? whats the issue ?
Table of Contents Product Overview & Vision What is Employee Slate and how does it differ from Employee Center (Employee Center) / Employee Center Pro?What tech stack is Employee Slate built on? And why?How does Employee Slate relate to ServiceNow ...
HI, Our subscription shows that we have Recommended Actions - Advanced plugin - Screenshot -1but it is showing paid, when we search this in Plugin - Screenshot 2Can we install this as free or we need to pay extra for this??????Our Current Subscripti...
"Hi, I am currently stuck on Task 4 of the 'Micro-Certification - Welcome to ServiceNow (Zurich)' course. My simulator instance status is showing as 'Terminated' with 0 instances remaining.I have tried unenrolling and re-enrolling in the course multi...
Getting Started Welcome to ServiceNow®EmployeeWorks EmployeeWorks is the enterprise AI front door. It gives every employee one place to find answers and get work done, across every department and every business application. This guide covers wha...
i am new here. can anyone tell me how I can create instance for learning. when i try to create new instance the notification appear " unable to create instance right now" or your are add to the waiting list. Can anyone help me.
how much time taken in the service now pdi
HiWe have an issue with Now Assist Creator. When a user opens a code editor and uses Now Assist to generate code, the popup opens correctly and accepts the prompt, but code generation fails with an "Internal error. Please try again." message.Any help...
I am trying log to MID Server logs file. Below is the code that I am executing from the background script. ECC Queue state is always in ready state. var jspr = new JavascriptProbe('Demo MID Server'); jspr.setName('My Test Message'); //Any descriptive...
Hello experts, I am looking for clarification on ServiceNow IRM licensing.We understand that active users such as Risk Managers, Compliance Managers, Auditors, and users who actively create, maintain, and manage risk, control, policy, or compliance ...
As an AI Asset Owner, I am responsible for taking the Impact Assessment for AI Asset tasks. While clicking on “Take Assessment” in the AICT workspace, I encounter the following error:“Incorrect setup, contact administrator.”I have already verified my...
UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
Hi All,When P1 or P2 incidents gets resolved automatically KB article should be created By using custom prompt from Business rule in Zurich.Kindly share some suggestions/idea.We have created some BR to achieve this, unlucky this BR not working .Kindl...
Hello, I need a help on the live agent reconnection after max wait time .We have created a custom topic for live chat and When user receives the message after max wait time hits, its not connecting with agent again if they type retry connecting or li...
We've had a number of Service Exchange critical issues this week with connectivity to the Impact instance. Has anyone else experienced the same? It's currently showing inbound and outbound status as slow, but it's at least connected. Thanks!
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