servicenow whatsapp integration for when a records is updated
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01-17-2024 10:20 PM - edited 01-17-2024 10:22 PM
if a records in incident table updated/created then a message will be sent to callers WhatsApp , if anyone has any idea please advise.
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01-18-2024 05:18 AM
https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-servi... (this is for CSM, but can be used for ITSM as well, of course).
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Mark
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01-19-2024 02:22 AM
Hello @Mark Manders , i need without twilio
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01-20-2024 09:21 AM
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
