Email Notification Showing Last Comment with <Code> Tag

[Tigermomdr]

We want to just display the last journal entry in the email notification, but it is printing <Code> tag in the email:

Here is the OOTB show_only_last_comment email script:

And this is our email body:

There is no issue if we display all comments using ${comment}. Any suggestion on how I can get around this would be greatly appreciated.

[Maik Skoddow]

Hi @Tigermomdr 

in ServiceNow, the [code] and [/code] placeholders are wrapping tags to carry HTML in comments. You can remove them without loosing any functionality:

var comment = current.comments.getJournalEntry(1).split('\n')[1].replaceAll(/\[code\]|\[\/code\]/g,"");

Maik