Show Playbook in CSM configurable workspace for custom table which is extending the task.
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3 weeks ago
We have a requirement to create a custom table extending the task with 30 + custom fields. For fulfillment we are planning to use the CSM configurable workspace so that agents can update the required fields using playbook steps or directions. We are getting blocked at the point where our playbook is not getting show in CSM configurable workspace. We have developed playbook to trigger on the custom table.
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CSM Configurable Workspace
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3 weeks ago
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago - last edited 2 weeks ago
Hi @Ankur Bawiskar - We are not getting getting option to add dynamically the table and sysid variable from body to playbook tab as shown in the video at 1:50 which is blocking us.
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2 weeks ago - last edited 2 weeks ago
Hi @Ankur Bawiskar @Mark Manders we were able to show the playbook tab in workspace but now getting configuration error
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2 weeks ago
I didn't try this option yet.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
