Show Playbook in CSM configurable workspace for custom table which is extending the task.

tanuj3
Tera Contributor

We have a requirement to create a custom table extending the task with 30 + custom fields. For fulfillment we are planning to use the CSM configurable workspace so that agents can update the required fields using playbook steps or directions. We are getting blocked at the point where our playbook is not getting show in CSM configurable workspace. We have developed playbook to trigger on the custom table. 

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@tanuj3 

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Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar  - We are not getting getting option to add dynamically the table and sysid variable from body to playbook tab as shown in the video at 1:50 which is blocking us. Playbook Issue 1.png

tanuj3
Tera Contributor

Hi @Ankur Bawiskar  @Mark Manders  we were able to show the playbook tab in workspace but now getting configuration error 

tanuj3_2-1773303918154.png

 

 

 

 

@tanuj3 

I didn't try this option yet.

 

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader