Student Registration
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04-26-2019 08:10 AM
Greetings
We are looking for a new student registration module for high school students to register, select courses, register and pay and interact with our online distance education office. We wondered if anyone had developed this type of process in SN and if they could provide details. The logical place seems to be Customer Service since the students would not have credentials to login and interact like typical college students.
We would appreciate any suggestions or comments. If you have suggestions outside of SN, that is Ok as well.
Thanks for sharing!
MW
Mark Watters
Sr. Project Manager and System Administrator
Enterprise Project Support Office
Ball State University
765-285-6275 Voice
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Customer Service Management

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04-26-2019 08:28 AM
You would probably want to allow users to register for an account, as long as they are not taking up an ITIL license it would be a benefit to have a little control over the users.
After that I believe the best place to setup something like this would be on the service portal, you'll be able to create an end user interface which should allow for pretty much everything you're wanting to do in one way or another using workflows, forms, etc...
See more about the portal interface here: https://www.youtube.com/watch?v=6-crm8R7aLE
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04-26-2019 10:40 AM
Thanks for the prompt response.
Steve are you suggesting using the out of box service portal with the shopping cart vs. customer service? That way we could leverage the forms, catalog, etc.?
MW
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09-10-2019 07:34 AM
Hi!
Any news on this topic on your side?
We are also looking for student registration feature.
Thanks for your feedback!