Targeted communication: Publication

[Vasu20]

Hi,

I am working on publications and will need your help 

1. About Publications created by somebody and not visible by the other people in the same team: we need 2 or 3 of us to be able to see and read all publications created in a particular location,.
For exam: I create a publication 'PUB0001002' it should be visible to my colleagues in my teams, how can they view it without any higher roles. 

2. About Publication with a predefined layout reusable, ready to be used : How to add predefined header and footer to publication description ? Is it possible?

Any help is appreciated.

Thanks and Regards,
Vasudev S V

[Kieran Anson]

OOB publications are viewable by all internal users with snc_internal. In addition the sn_publications.author role has create and write access. For your first question, has some logic been added to restrict visibility of publications?

For your second question, a predefined header and footer can be applied using the email template option 

[Vasu20]

Tried adding the header to the content of the publication but does not get copied.

Thanks and Regards,

Vasudev S V

[Kieran Anson]

What result are you expecting, as you might be misunderstanding what technical capability ServiceNow provide.