Targeted Communications - Topics Content Type

[Puseletso Nofem]

Hi all,

I am trying to create a topic for a publication in the esc portal but the issue I have is that ServiceNow only gives you 3 content types OOB which is Knowledge, Catalog and Quick links. How can I create a content type for a publication page.

[Ankur Bawiskar · Accepted solution]

@Puseletso Nofem 

check below

• Unified Taxonomy for Employee Center - ServiceNowservicenow

• Use the Employee Center topic pages - ServiceNowservicenow

• Connected Content form - ServiceNowservicenow

• Create rich content from portal widgets - ServiceNow

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @Puseletso Nofem 

refer: 

Add or modify content type for Content Publishing 

https://www.youtube.com/watch?v=gfHwOqIOUoc&t=1s