The New Button Configuration in Agent Workspace

[Marek Blachowsk]

Hi,

I have the following question. Where can I configure the button action in the workspace agent on related list "attached knowledge". In the backend, clicking the "New" button leads us to creating a new record (on kb_knowledge table), and in the workspace, clicking the "New" button adds the previously created article to Task. (on m2m_kb_task table).

So, in the same related list, the New button takes us to two different places. Where is it set up?

 

[suvro · Accepted solution]

You can go to the module Related List Actions  and configure your required button