The Top Head Global Search bar should display as "List View"

[Vignesh Rajaram]

If the customer searches for the case number in the top-head (Global) search bar, it should display as "List View," like below.

Currently, the search (OOTB) is working as shown below.

[Community Alums]

Hi @Vignesh Rajaram ,

Please refer to the properties and look for the one which suits your requirement :

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/search-admin...