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There is a JavaScript error in your browser console- Catalog Client script in Service Portal

ServiceNow10sun
Giga Guru

Hi All , 

Everytime i write Catalog Onchange cleint script i get Error as ' There is a JavaScript error in your browser console ' 

,Could you any one let me know the issue . 

 

My Requirement is  a message ( Hi Urgency 2 ) should come in service portal when in the catalog name' Incident'  field name 'urgency' choice '2- High ' is selected similarly for if choice '3-Medium'  then message ( Hi urgency 3) and for choice '4-Low' then message should come as ( Hi urgency 4) . 

 

Also need suggestion are we not suppose to use Onchange client script on service portal ? 

i have tried basic message to check if it works or not but got same error :

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
if(newValue==2)
{
g_form.addInfoMessage(Hi);
}
//Type appropriate comment here, and begin script below

} 

 

@Saurav11 @Ankur Bawiskar 

2 ACCEPTED SOLUTIONS

Muhammad Khan
Mega Sage

Place your message in quotes.

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
if(newValue==2)
{
g_form.addInfoMessage('Hi');
}
//Type appropriate comment here, and begin script below

} 

View solution in original post

Saurav11
Kilo Patron

Hello,

 

As Muhammad correctly pointed out it is because of the info message not being in the quotes:-

 

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
if(newValue==2)
{
g_form.addInfoMessage('Hi');
}
} 

 

Please mark answer correct/helpful based on Impact. 

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@ServiceNow10sun 

Points mentioned by members should help you resolve your query

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader