Timesheet Portal Notification

[Andrew Bishop1]

A Notification on the Time Sheet Portal won't go away even after clicking it.

[nataliya_b]

Could you please provide more details? You dont want to see any notifications, or approved ones? What exactly is the issue?

[Andrew Bishop1]

I want to see them, but I want that number "1" to go away after viewing it. It's like frozen.

[nataliya_b · Accepted solution]

OOTB it is working this way: notification will show number of rejected cards until rejected timecards are resubmitted. If it shows 1, it means 1 timecard is still rejected and requires user attention. By clicking on the Rejected Record under notification, user is taken to the rejected timecard to make changes and resubmit.

You would need to update Time Card Portal header widget to make it work differently from how it is working ootb.

Are you sure you want to change it, because user might click on the rejected card, forget to resubmit and notification number will be gone, that means rejected card is not resubmitted and reminder is gone. (number not shown on the notification bell)