Translation of ${catalog_item.name} in the notification subject field

larissaribe
Tera Contributor

I am making a notification to the user and in the subject there is the name of the Record Producer in English, I am using ${catalog_item.name} and I wanted the name of the Record Producer to appear in Portuguese, how do I do this?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@larissaribe 

did you translate the record producer in Portuguese?

If yes then ideally it should work

try using Multilingual notification

Multilingual email notifications 

Multilingual Notifications- NOW made easy! 

Multilingual for a Group Notifications – Watch_list 

Multilingual Notifications - Multiple Recipients 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@larissaribe 

did you translate the record producer in Portuguese?

If yes then ideally it should work

try using Multilingual notification

Multilingual email notifications 

Multilingual Notifications- NOW made easy! 

Multilingual for a Group Notifications – Watch_list 

Multilingual Notifications - Multiple Recipients 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

My problem is this, I need the name of the service to appear there in Portuguese

larissaribe_0-1751379515033.png

 

@larissaribe 

did you check the links?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader