UI Action in Parent table not working for one of the child table

sreeshsurendran
Tera Guru

I have an UI action in Case [parent] table which is being inherited to the child tables called Open Case.
Under case, we have two child tables. The second table was created easily.

Thing is, the Open Case Action is working fine for the first child table and not working for the second child table.

1 ACCEPTED SOLUTION

Sainath N
Mega Sage
Mega Sage

@sreeshsurendran : Could you check if there is any condition in the UI action to check the "sys_class_name" value of the record and do further processing? If yes, it needs to be extended to your table and also check if there is any UI action with the same "Action Name" of parent so child UI action overrides the parent UI action or you can share any screenshot or sample that will help us answer better.

 

sainathnekkanti_0-1703009543321.png

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.
 
Regards,
Sainath N

View solution in original post

2 REPLIES 2

Sainath N
Mega Sage
Mega Sage

@sreeshsurendran : Could you check if there is any condition in the UI action to check the "sys_class_name" value of the record and do further processing? If yes, it needs to be extended to your table and also check if there is any UI action with the same "Action Name" of parent so child UI action overrides the parent UI action or you can share any screenshot or sample that will help us answer better.

 

sainathnekkanti_0-1703009543321.png

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.
 
Regards,
Sainath N

Hi @Sainath N ,

 

Thank you. The solution worked for me. Hence, marking your as helpful and solution accepted.

 

 

Thanks,

Sreesh