UI Action "Edit" not available

[Aldo Andrade1]

Hi Community,

I have a doubt,

Why the "Edit" button is not available in "customer_account" table in a related list from "rm_product" table?

Related list Account top banner does not have the Edit UI Action button.

Thanks!

[Aldo Andrade1]

Hi Allen,

It was a custom relationship, exactly, it was not there before, so I build the Relationship between them but now Im not able to make the Edit or Add button available, do you know when its custom how to do it or where?

Thanks!

[Allen Andreas]

Hi,

I figured that it was custom. I hope my questions above was Helpful as it did indeed help us get this information. Please refer to this support article for an explanation as to why it isn't showing and a resolution on how to get it to appear: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724463 

[Allen Andreas]

Hi @Aldo Andrade1 

I'm glad you found an answer to your issue. Since there was a couple of things that it could have been, can you clarify what you ended up doing? You had replied that you did review the Omit Edit field, etc. and that it didn't seem to fix your issue. Was that it or was it something else?

Thanks!

[Community Alums]

Hi Aldo,

You can refer to the below video to see how can you enable edit button on the Related List.

Please let me know if you have further questions.

Please mark this comment as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh