UI Component Deployment Issue: OAuth/Basic Auth Authentication Problems on Vendor Instance
						
					
					
				
			
		
	
			
	
	
	
	
	
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a month ago
Hi ServiceNow Community, I'm having trouble deploying a UI component to my vendor instance and need some help. THE PROBLEM:
- OAuth gives me: "Current profile vendor-basic uses method oauth which is not supported"
 - OAuth-MFA gives me: "Current profile vendor-basic uses method oauth-mfa which is not supported"
 - I disabled MFA in Multi-factor Criteria settings
 - Now Basic Auth gives me: "Error connecting to instance https://venXXXXX.service-now.com, invalid username or password"
 
WHAT I TRIED:
- Configured OAuth with proper client credentials - failed
 - Configured OAuth-MFA - failed
 - Disabled MFA in instance settings
 - Switched to Basic Auth with admin credentials - still fails
 
QUESTIONS:
- Are there special requirements for OAuth with UI component deployment?
 - Could there be vendor instance settings blocking basic auth?
 - Should I use different profile config for vendor vs dev instances?Any known vendor instance limitations for UI components?
 
CONTEXT:
- Same auth works fine on my dev instance
 - Using ServiceNow CLI for deployment
 - Admin role with correct credentials
 - React-based UI component with iframe integration
 
Any help would be appreciated! Thanks!
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