UIB builder change not reflecting

abirakundu23
Mega Sage

‎01-14-2025 05:01 AM - edited ‎01-14-2025 07:08 AM

Hi All,

1.I have changed the UI Builder configuration in my PDI but its not reflecting the change. I have duplicate the page & made change for Transfer Case. Could you please assist ?

abirakundu23_2-1736859599786.png

 

 

abirakundu23_1-1736859472937.png

 

2. If we add some new field in the pop up window, is it recommended to change OOB UI builder to some customization in ServiceNow ? In below highlighted screenshot want to add new field.

abirakundu23_0-1736867234184.png

 

 

0 Helpfuls
  • 350 Views
1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

‎01-14-2025 07:24 AM - edited ‎01-14-2025 07:25 AM

@abirakundu23  Have you inactivated the OOB page and has the cloned page been set to higher order and active is set to “True”.

 

Also please check if there are any audiences set by chance. 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
0 Helpfuls