Unable to make a field mandatory on a case form

[CarolMa6]

Hi, 

Unable to set the "system" field mandatory. The mandatory field accessed via form design is set to read only. Checked ui policy, client script, acl and business rule but field how this field was set to read only. please help 

attempted to set the field here but no luck 

Regards 

CarolMa

[CarolMa6]

@Ankur Bawiskar 

Tried to change the "advanced" view its locked in defaults when I change view. 

It's possible that someone did but that person is not here, so I am stuck is there a way to override this? 

Regards 

CarolMa

[Ankur Bawiskar]

@CarolMa6 

then directly check in the dictionary override table [sys_dictionary_override] if someone made that field read-only for your table

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@CarolMa6 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[CarolMa6]

@Ankur Bawiskar 

No, the system field is still not set to mandatory. Attempted the recommended steps but still not able to update the field. 

[palanikumar]

I feel like the issue is not related to Dictionary override.

Check whether the the table where System field is configured is in different scope. If yes, switch to that scope and check