user's name is now showing in agent field
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05-20-2025 12:42 AM
Hi Team ,
agent name is not showing in agent field , its a reference field and its refrencing to user table .
i found there is reference qualifier running on
javascript:'sys_idIN'+new sn_shift_planning.ShiftPlanningUtils().getAgentsManagedByMe();
however we dont want to change this also i want user name should show in user field
Thanks
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05-20-2025 12:54 AM
Hi @pramn
The agent (user) must be part of a group that you manage (i.e., you should be the group's manager), and their user profile must have the 'sn_shift_planning.agent' role assigned.
Regards,
Siva
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05-20-2025 01:01 AM
This is already there
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05-28-2025 01:28 AM
When you say it's not showing, do you mean a particular user is not showing or once you select a user it's not shown?