User Stories for CSM and SOM

LucieneC · 3 weeks ago

Hi everyone,

I'm looking for the link to the official User Stories spreadsheet used for implementing the CSM and SOM modules in ServiceNow.

Could anyone let me know where I can find it or, if possible, share the download link?

Thank you in advance for your help!

Tanushree Maiti · 3 weeks ago

Hi @LucieneC

Check Mynow for the stories.

https://mynow.servicenow.com/now/best-practices/assets/data-management-for-csm-starter-stories

https://mynow.servicenow.com/now/mynow/search/SOM%20stories/params/source/global/filters/bpl-collect...

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

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LucieneC · 3 weeks ago

Muito obrigada pela ajuda. ❤️

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fknell · 3 weeks ago

HI @LucieneC,

Here Best Practices you can find all best practices including the stories.

Hope this helps!

LucieneC · 3 weeks ago