User Stories for CSM and SOM

[LucieneC]

Hi everyone,

I'm looking for the link to the official User Stories spreadsheet used for implementing the CSM and SOM modules in ServiceNow.

Could anyone let me know where I can find it or, if possible, share the download link?

Thank you in advance for your help!

[Tanushree Maiti · Accepted solution]

Hi @LucieneC 

Check Mynow for the stories.

https://mynow.servicenow.com/now/best-practices/assets/data-management-for-csm-starter-stories

https://mynow.servicenow.com/now/mynow/search/SOM%20stories/params/source/global/filters/bpl-collect...

[fknell]

HI @LucieneC,

Here Best Practices you can find all best practices including the stories. 

Hope this helps!

[LucieneC · Accepted solution]

Muito obrigada pela ajuda. ❤️

[Tanushree Maiti · Accepted solution]

Hi @LucieneC 

Check Mynow for the stories.

https://mynow.servicenow.com/now/best-practices/assets/data-management-for-csm-starter-stories

https://mynow.servicenow.com/now/mynow/search/SOM%20stories/params/source/global/filters/bpl-collect...

[LucieneC]

Muito obrigada ❤️