Virtual agent study materials

Roshini
Tera Guru

Hi Team,
Can Someone give me virtual agent study materials learning from scratch to an advance level.
Udemy,youtube or documentation links will be helpful.

2 REPLIES 2

Sandeep Rajput
Tera Patron

@Roshini Instead of relying on any third party course, you should consider enrolling for the courses available on the official Now learning portal.

 

Here are the links to those courses.

 

https://nowlearning.servicenow.com/lxp/en/now-platform/virtual-agent-implementation-tokyo?id=learnin...

 

https://nowlearning.servicenow.com/lxp/en/now-platform/virtual-agent-fundamentals?id=learning_course...

 

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/virtual-agent/conce...

 

Hope this helps.

Mark Roethof
Tera Patron

Hi there,

 

There's a nice Now Learning course, with Micro cert attached. Defintely go for that one.

 

And ofcourse...

https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb