What is required to synchronize parent to child cases(s) in CSM?

[Bandita1]

Hi All,

What is required to sync parent to child cases in CSM?

1. MIM needs to be installed and someproperties has to be enabled.

2. Its comes with CSM plugin, so nothing more needed.

Can someone help me please?

Regards

Bandita

[Bandita1]

HI Sandeep,

I saw these steps in the Major Issue management page as well. Does that mean , the first answer is true?

Regards

Bandita

[Community Alums · Accepted solution]

Yes correct its true.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep