Yellow line on work note after upgrading australia version

ramesham · 3 weeks ago

Yellow Line overlapping on Work notes text in Employee Service Center (esc) under Home>My Request > Activity after upgrading the instance to australia version patch 5. Please suggest how can we fix this.

Hemanth M · 3 weeks ago

Hi @ramesham ,

its not listed under Patch 5 known errors https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3146862 ,

Please open a case with ServiceNow (i just saw the same issue in our instance as well 😀)

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

vkachineni · 2 weeks ago

Same issue here. Also in SOW the work note background is not yellow

Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Vinod Kumar Kachineni
Community Rising Star 2022

vkachineni · 2 weeks ago

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3128444

To Fix the yellow background

Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Vinod Kumar Kachineni
Community Rising Star 2022