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Collaborative Work Management

kranthikr
Mega Contributor

How to increase the records count in Connected work ?

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @kranthikr 

 

How many items can be imported?

You can only add a connected work item if your filter returns fewer than 100 items at setup. However, an admin can configure this limit to be up to 500 by updating

system property: sn_cwm.connect_work_import_limit.

 

Once connected, the board will auto-sync up to the latest 1,000 items every time it loads. If there are more than 1,000 matching items, only the most recent 1,000 will display.

 

Refer: CWM: Connected Work FAQs

https://www.youtube.com/watch?v=vHKIwALghIU&t=24s

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Learn how to streamline team collaboration with CWM boards using Connect Work and Sprint Planning. 00:14 Connect Work 00:35 Connect Work Types to CWM 01:02 Configure work integration 01:33 Plan with CWM sprint features 02:05 Manage Unified Work in CWM #servicenow #servicenowdemo ...