How do I disconnect CWM and EAP?

Adam Geil
Kilo Sage

How do we disconnect a team CWM board from EAP?

We set up that connection for my team a few months ago, but we're finding CWM to be lacking a lot of the capabilities we need to appropriately plan and do work.

3 REPLIES 3

alekhyanema
ServiceNow Employee

Hi Adam, 
You will need to run a script to disconnect the CWM board from EAP. Let me know if you need help in that. I would also like to understand the issues you are facing with CWM. If you are okay , sharing your email, I can contact you offline for a deep conversation to understand your needs.

 

Hi @alekhyanema,

I would love some help, and I'm happy to discuss the issues we've been facing and our use cases. My email is adam.geil@emoryhealthcare.org.

Sunil B N
ServiceNow Employee

Hi Adam,

The attached fix script should be executed with caution, as it will sever the connection between the EAP agile team and CWM. This script will remove the Board reference in the agile team table and vice versa. Additionally, it will disconnect the EAP Sprint from the CWM Sprint.

Please note that this script will not revert any changes made to Sprint metrics, sprints, stories, connected work added to the Board, and related items. It is crucial to back up your data and verify the script in development or test instances before applying it.

Thanks and regards,
Sunil B N