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Ui Actions in CWM - Story side panel view???

Tom Sienkiewicz
Giga Sage

Hi Everyone,

I'd like to know if there is any existing or upcoming feature planned to allow configuring some UI actions to appear within the CWM side-panel displaying story summary? Screenshot for reference

TomSienkiewicz_0-1785410127712.png

 

I'm aware you can still switch to the Details - backend view, but this is not so obvious for users (btw. why the choice to display this in full backend, taking the user out of the workspace? Will this be addressed in CWM future, to open detailed rm_story view in workspace UI?).

 

if anyone has implemented a custom solution for that, would love to hear about some details.

Looking forward for someone from Product Team to also comment on the above.

Many thanks!

 

3 REPLIES 3

Lillian
ServiceNow Employee

Hi @Tom Sienkiewicz 

Can you share some examples and use cases of UI actions you would like to surface up in the side panel?


Thanks,

 

Lillian 

Hi Lillian,

 

so far it is mostly about a custom Now Assist Skill to review/refine a story's quality, plus today we're sometimes using the Split Story UI Action.

So I was wondering about any generic mechanism that would allow triggering of such actions from the side panel.

Many thanks,

Tom

Lillian
ServiceNow Employee

Thanks @Tom Sienkiewicz for the detailed use cases. This is helpful and we will take the feedback back to our product team.