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100 record limit on Stories

KarrieDash
Tera Expert

I get the following message when i configured a "connected work".

 

Is this limit only on "connected work" connections or does CWM have a 100 story limit for 1 board?

 

KarrieDash_0-1785425743880.png

 

2 REPLIES 2

vijaydodla
Giga Guru

Hi, Kindly elaborate on the use case by providing a detailed step-by-step explanation. This will facilitate a comprehensive understanding of the issue at hand.

Lillian
ServiceNow Employee

Hi,

 

Please check the Connected Work FAQs for more detail: https://www.servicenow.com/community/cwm-articles/cwm-connected-work-faqs/ta-p/3337946

 

"An admin can configure this limit to be up to 500 by updating system property: sn_cwm.connect_work_import_limit."

 

This limit is per item type per board, and you can bypass the limit if needed by editing the filter conditions to import multiple times.

 

For example:

1. Create a connected work configuration for stories created in the past year, the first import will bring 500 items.

2. Edit the connected work configuration for stories created two years ago, the 2nd import will bring an additional 500 items.

3. Repeat as needed.

 

Thanks,

 

Lillian