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laurentapia
Administrator

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More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!


Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent inspired our Community of over one million practitioners. 

 

Now, with the Australia release, Build Agent is more powerful and more accessible than ever. And we're ready to do it all again. 

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Introducing #BuildMoreWithBuildAgent: a two-week challenge inviting ServiceNow practitioners of all levels to create a new application or expand on an existing one using Build Agent. 

Whether you participated in the original #BuildWithBuildAgent challenge or you're picking up Build Agent for the first time, this is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app. 

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the UI.  

Built natively on the ServiceNow AI Platform, it understands the context of your existing workflows, data, and systems so what it builds actually fits your environment. Just describe what you want to create, and Build Agent manages the entire build process. 

With the Australia release, you now have more room to build than ever before: 

  • Customer instances include 100 free Build Agent calls per month
  • Personal Developer Instances (PDIs) include 25 free calls per month

More calls mean more space to experiment. 

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 Why Join the #BuildMoreWithBuildAgent Challenge? 

 

  • Get hands-on with one of ServiceNow's most innovative AI tools and see what you can build with increased call availability.
  • Inspire a Community of over one million practitioners.
  • Earn recognition in the Community by sharing what you built. 

Attending CreatorCon 2026 during Knowledge? Six outstanding applications will be selected to win a gift card for exclusive swag at the K26 Store. Winners will be contacted directly before the event. 
 
Can't make it to Las Vegas? You can still participate and redeem your reward online. 

 

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How to Participate

 

  1. Set Up Your Instance: Request a free Personal Developer Instance at developer.servicenow.com to start building immediately. 
  1. Build: Create a new application or edit an existing ServiceNow IDE app using natural language prompts.  
  1. Document: Share your application on social media with a description, video, or infographic showcasing your app and share the prompts that brought it to life. Make sure you include #BuildMoreWithBuildAgent in your post! 
  1. Share: Comment on this blog post with a link to your social post and a brief description of what you built. 

Build and submit before May 4 to be eligible for recognition and a chance to win a gift card for exclusive K26 Store swag, redeemable online or on-site at the event. 

 

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Getting Started with Build Agent 

 

New to Build Agent? Check out our original #BuildWithBuildAgent Challenge blog here for a full walkthrough, helpful resources, and FAQs to get you up and running. We can't wait to see what you build. 

 

Request a Free PDI and Start Building 

 

Terms and Conditions   

No purchase is necessary. #BuildMoreWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins April 14, 2026, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on May 4, 2026, at 11:59 p.m. PDT.   

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.    

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.   

The prize includes a gift card redeemable online or at Knowledge 2026. Approximate Retail Value (“ARV”): $50 USD.   

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.   

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

165 Comments
Shivalika
Mega Sage

Wowww @laurentapia Excited for this. Will start working on it tomorrow 😁 

1__vipind
Tera Contributor

@laurentapia  Looking forward to this.

Juhi Poddar
Kilo Patron

Really loved the previous challenge, so it’s great to see it back with even more Build Agent calls and even more power with the Australia release 

 

Looking forward to building something meaningful, experimenting a bit, and sharing it with the community.😊

anubhavritolia
Giga Sage

@laurentapia 

 

This is a great challenge to show your innovative ideas and how you can leverage Build Agent Capabilities to solve real problems. 

 

Will surely take part in this. Thanks for the opportunity.

 

nayanmule
Kilo Sage

Really very much excited for this. 

Can't wait to see what new features are brought in as part of the New release. Let' build something more innovative with this. 

Tanushree Maiti
Tera Patron

Ready to explore  the new added feature on it ! 

Shamma Negi
Kilo Sage

Wow!! @laurentapia Super Excited for this.

 
Bhojraj 060793
Tera Explorer

Hello Community,

I’m excited to share my submission for the #BuildMoreWithBuildAgent Challenge
HR Copilot AI – Intelligent Case Resolution & Routing

This application is designed to assist HR teams in efficiently handling employee cases by leveraging AI-powered insights.

🔹 Key Features:

  • AI-generated case summaries from employee descriptions
  • Intelligent COE and assignment group recommendations
  • Escalation risk identification (Low / Medium / High)
  • Suggested resolution actions for HR agents
  • Automated draft responses for employee communication
  • Confidence scoring to support decision-making

🔹 Built Using Build Agent:
The entire application — including data model, UI, logic, and dashboards — was created using natural language prompts with ServiceNow Build Agent.

🔹 Business Value:

  • Faster case triage and resolution
  • Improved routing consistency
  • Reduced manual effort for HR agents
  • Better handling of high-priority and sensitive cases

This project demonstrates how Build Agent can accelerate development while delivering real business value on the ServiceNow platform.

Looking forward to your feedback!

 

LinkedIn post URL: https://www.linkedin.com/posts/bhojraj-d-34874886_buildmorewithbuildagent-servicenow-hrsd-share-7450...

 

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#BuildMoreWithBuildAgent #ServiceNowCommunity #HRSD #NowPlatform #AI

PREETI RANA
Tera Contributor

As part of the #BuildMoreWithBuildAgent challenge, I used ServiceNow’s Build Agent to create a scoped application called AI Ticket Resolver Assistant, entirely from natural language prompts. Here’s a step-by-step walkthrough of how I built and demoed the app on my Personal Developer Instance (PDI).

You can find my demo post here on LinkedIn.

🧠 Step 1: Define the App Concept

I started with a clear goal: build an intelligent assistant that helps support teams resolve incidents faster by leveraging existing data. I wanted:

• An input interface where users can describe their issue (e.g., “VPN not working”)
• A system to fetch and display similar past incidents
• Recommendations of relevant knowledge base articles
• Suggested resolution steps based on historical data
• A clean UI for quick insights and faster decision-making


💬 Step 2: Prompt Build Agent

I used the following prompt:

"Create a scoped application called 'AI Ticket Resolver Assistant' that allows users to enter an issue description. The system should fetch similar incidents, recommend knowledge articles, and suggest resolution steps using keyword-based matching. Display results in structured sections for incidents, knowledge, and solutions. Include a user-friendly interface and fast performance."

Build Agent responded with a fully scoped app:

• Integration with Incident and Knowledge Base
• Script Includes for search and matching logic
• Service Portal widget (UI + Client/Server logic)
• Intelligent suggestion functionality


⚙️ Step 3: Application in Action

• User enters an issue (e.g., “VPN not working”)
• System instantly retrieves similar incidents
• Relevant knowledge articles are suggested
• Resolution steps are displayed for quick action


📊 Step 4: Outcome

The application helps reduce resolution time by providing instant, data-driven suggestions, improving both agent productivity and user experience.


💡 Key Takeaway

Using natural language prompts, I was able to design and build a complete, real-world solution in ServiceNow — demonstrating how AI-driven development can accelerate innovation and efficiency.

#ServiceNow #BuildMoreWithBuildAgent #AI #Automation #ITSM #Innovation

 

LinkedIn post URL : https://www.linkedin.com/posts/activity-7450144197929779200-kiqe?utm_source=share&utm_medium=member_...

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Abhijit Somavan
Tera Contributor

🚀 Completed the #BuildMoreWithBuildAgent Challenge!


Hello everyone,
I’m super excited to share that I’ve successfully completed the #BuildMoreWithBuildAgent Challenge — and it’s been an amazing experience. Huge thanks to @laurentapia for inspiring us to explore the future of app development with Build Agent.

I was truly impressed by the power of Build Agent in the ServiceNow IDE. With just a few lines of prompt, I created a fully functional Visitor Management System in minutes. It’s fast, intuitive, and a total game changer for developers and process designers alike.

 

🎥 Video Demo: https://youtu.be/PpUEE-s9kYQ

🔗 LinkedIn Post: https://www.linkedin.com/posts/abhisom14_buildmorewithbuildagent-buildmorewithbuildagent-activity-74...


📱App Name: Visitor Management System

 

🧭 Application Summary
This app digitizes visitor check-ins with automated workflows, real-time notifications, and complete audit trails. It transforms manual, error-prone processes into a professional, secure, and efficient operation.

🔍Key Features

  • Streamlined Check-in Form: Capture visitor details with mandatory fields and dropdowns
  • Automated Notifications: Host employees instantly notified when visitors arrive
  • Real-time Tracking: One-click status updates (Checked-In ↔ Checked-Out)
  • Audit & Compliance: Historical visitor logs, security reporting, and badge system integration-ready

💡Business Impact

  • 70% faster check-in process
  • Reduced administrative burden with automated communication
  • Enhanced building security and compliance reporting
  • Actionable insights for facility planning and visitor management

🧠 My Prompt

Create a Visitor Management app with a front-facing form to capture visitor details, notify host employees automatically, and track check-in/check-out status with reporting dashboards.

This challenge was a brilliant showcase of what’s possible with GenAI in ServiceNow. Can’t wait to build more apps that solve real-world problems!

#ServiceNow #BuildAgent #GenAI #VisitorManagement #DigitalTransformation #CreatorCon #WorkflowAutomation #BuildMoreWithBuildAgent