laurentapia
Administrator

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More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!


Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent inspired our Community of over one million practitioners. 

 

Now, with the Australia release, Build Agent is more powerful and more accessible than ever. And we're ready to do it all again. 

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Introducing #BuildMoreWithBuildAgent: a two-week challenge inviting ServiceNow practitioners of all levels to create a new application or expand on an existing one using Build Agent. 

Whether you participated in the original #BuildWithBuildAgent challenge or you're picking up Build Agent for the first time, this is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app. 

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the UI.  

Built natively on the ServiceNow AI Platform, it understands the context of your existing workflows, data, and systems so what it builds actually fits your environment. Just describe what you want to create, and Build Agent manages the entire build process. 

With the Australia release, you now have more room to build than ever before: 

  • Customer instances include 100 free Build Agent calls per month
  • Personal Developer Instances (PDIs) include 25 free calls per month

More calls mean more space to experiment. 

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 Why Join the #BuildMoreWithBuildAgent Challenge? 

 

  • Get hands-on with one of ServiceNow's most innovative AI tools and see what you can build with increased call availability.
  • Inspire a Community of over one million practitioners.
  • Earn recognition in the Community by sharing what you built. 

Attending CreatorCon 2026 during Knowledge? Six outstanding applications will be selected to win a gift card for exclusive swag at the K26 Store. Winners will be contacted directly before the event. 
 
Can't make it to Las Vegas? You can still participate and redeem your reward online. 

 

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How to Participate

 

  1. Set Up Your Instance: Request a free Personal Developer Instance at developer.servicenow.com to start building immediately. 
  1. Build: Create a new application or edit an existing ServiceNow IDE app using natural language prompts.  
  1. Document: Share your application on social media with a description, video, or infographic showcasing your app and share the prompts that brought it to life. Make sure you include #BuildMoreWithBuildAgent in your post! 
  1. Share: Comment on this blog post with a link to your social post and a brief description of what you built. 

Build and submit before May 4 to be eligible for recognition and a chance to win a gift card for exclusive K26 Store swag, redeemable online or on-site at the event. 

 

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Getting Started with Build Agent 

 

New to Build Agent? Check out our original #BuildWithBuildAgent Challenge blog here for a full walkthrough, helpful resources, and FAQs to get you up and running. We can't wait to see what you build. 

 

Request a Free PDI and Start Building 

 

Terms and Conditions   

No purchase is necessary. #BuildMoreWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins April 14, 2026, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on May 4, 2026, at 11:59 p.m. PDT.   

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.    

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.   

The prize includes a gift card redeemable online or at Knowledge 2026. Approximate Retail Value (“ARV”): $50 USD.   

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.   

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

165 Comments
_Akm
Tera Explorer

🚀 Built a ServiceNow Voice Recognition App in Minutes.

Prompt I used:
“I want to create an app that allows voice recognition across ServiceNow platform.”

And this is what I got 👇
A working interface where you can:
🎤 Speak commands
📂 Navigate records
Trigger actions inside ServiceNow

Is it perfect? Not yet.
There are still adjustments needed, edge cases to handle, and stability improvements to make.

But here’s the real takeaway…
👉 Getting to this stage used to take days or weeks
👉 This was created in just a few minutes using AI

Now I’m no longer stuck building from scratch —
I can focus purely on enhancements, logic, and real value
This is exactly where AI is changing the game for developers on platforms like ServiceNow.

From idea → prototype → iteration… insanely fast.

Curious to hear:
Would you use voice commands inside ServiceNow in your daily work?

#BuildMoreWithBuildAgent

 

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Linkedin Post: https://www.linkedin.com/posts/aman-kumar-m-1411831aa_buildmorewithbuildagent-servicenow-ai-share-74...

grant21
Tera Contributor

Hello Team,

 

We build agent we have built an amazing change management solution.  We took a very different approach and we built on top of the existing change management solution to enrich the UI and provide much deeper insights on the risk and schedule.

 

Please check out the video on LinkedIn!!!

 

LinkedIn Post With Embedded Video

 

Change Visual — Solution Overview

Change Visual is a ServiceNow scoped application that provides a rich, interactive visualization layer on top of the platform's change management data. It gives change managers, CAB reviewers, and IT leaders a single dashboard to understand their change schedule, assess risk, and communicate decisions — without leaving ServiceNow.

What It Does

The app pulls change requests, outages, contracts, impacted services, incidents, and conflict data from the ServiceNow Table API and renders them in three display modes:

  • Gantt Chart — A timeline view with color-coded bars, grouping, CI-overlap detection, and freeze-period overlays
  • List View — A sortable, paginated table with personalizable columns and saved layouts
  • Calendar View — A month grid with risk-heat shading and expandable day cells

All three views share a common filter panel (risk, impact, state, type, assignment group, CI, partner org, contracts, impacted services, plus toggles for outage, expedited, caused-incident, and active-only), so switching between views preserves context.

 

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Key Capabilities

Area What It Provides

Filtering & SearchMulti-field dropdown filters, quick toggles, full-text search, legend-click filtering
Risk IntelligenceAlert banners for high-impact overlap, CI collision scoring, risk-heat calendar
CAB SupportFull-screen CAB presentation mode stepping through changes one-by-one with review tracking
CommunicationHTML email digest with styled KPIs, risk banners, and typeahead recipient picker — sent directly from ServiceNow
AnalyticsOverlap timeline, velocity trending, most-churned CIs, group workload heatmap, distribution charts
Export & SharingCSV, styled Excel, shareable URLs with encoded filter state, saved view presets
PersonalizationDark mode, customizable Gantt/List columns with drag-resize, saved column layouts, auto-refresh for war rooms
Matt217
Tera Explorer

@grant21  This is a really impressive and well thought out solution. Great job showcasing how Change Visual brings clarity and insight to change management.

Vishnu-K
Kilo Sage

My submission for #BuildMoreWithBuildAgent

 

I built the Combined ITOM Change Intelligence Platform — a compound risk scoring engine that automatically evaluates every Change Request on ServiceNow before any human approves it.

 

The problem it solves: 35–45% of P1 incidents are caused by changes. The topology data, capacity metrics, and service map data to prevent this already exist inside ServiceNow — but they never talk to each other at the moment a change is being approved.

 

Build Agent helped me wire all of it together:

 

→ Blast radius engine — traverses CMDB topology to find every CI the change will touch

→ Capacity forecasting — calculates days-to-exhaustion per CI and auto-generates provisioning actions before failures occur

→ Service map trust scoring — tells you how much to trust the topology data before using it → Collision detection — flags concurrent changes sharing the same infrastructure

→ Freeze window enforcement — auto-blocks changes during critical business periods

 

Every change gets a compound risk score (0–100). Under 25 = Auto-Approved. 26–65 = Escalated to CAB.

 

Over 65 = Automatically blocked with context and a safe rescheduling window suggested.

89% scoring accuracy on first deployment. Weekly leadership report with incidents prevented and cost avoided — fully automated.

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LinkedIn post here -> https://www.linkedin.com/posts/vishnu182004_servicenow-itom-changemanagement-ugcPost-745456160718943...


#BuildMoreWithBuildAgent #ServiceNow #ITOM #ChangeManagement

ReetM
Tera Explorer

After building SmartMealNow(#BuildWithBuildAgent), I wanted to challenge myself again.
As part of the #BuildMoreWithBuildAgent challenge, I asked a simple question:
What other everyday problems can be solved when building becomes frictionless?
That curiosity led to SmartConnectNow.
We share our phone numbers far too easily -
for parking issues, quick business exchanges, lost items, or one-time interactions and then deal with spam long after.
SmartConnectNow explores a different approach:
privacy-first, moment-based connections using QR stickers.
A working concept where QR code stickers can be used to:
Attach to vehicles for parking or accident-related contact
Help reconnect lost kids, pets, or personal belongings
Replace traditional business and visiting cards
Enable contact without exposing personal phone numbers
Is it perfect? Not yet.
There are real-world scenarios to validate, flows to refine, and privacy controls to strengthen.
But here’s the real takeaway…
Building something tangible no longer takes weeks
This was created rapidly as part of the #BuildMoreWithBuildAgent challenge
Instead of starting from scratch,
I could focus on use cases, safety, and everyday privacy.
What stood out during this challenge was the pace:
idea → experience → iteration -incredibly fast.
Building SmartConnectNow on ServiceNow reinforced why the platform is so powerful for real-world innovation.
From SmartMealNow to SmartConnectNow - still building, still learning, still shipping.

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Linkedin URL- https://www.linkedin.com/posts/ugcPost-7453540142830755840-Tej1?utm_source=share&utm_medium=member_d...

Martin Rudack
Giga Sage

https://www.linkedin.com/posts/martin-rudack-4b4baa186_servicenow-buildmorewithbuildagent-ugcPost-74...

 

I have build a app to manage plugin/store upates more easily.  Before building the app I used Build Agent to brainstorm some ideas what to include in the app as well. 

My initla prompt was: 

 

“𝙄 𝙣𝙚𝙚𝙙 𝙖𝙣 𝙖𝙥𝙥𝙡𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙩𝙤 𝙝𝙖𝙣𝙙𝙡𝙚 𝙋𝙡𝙪𝙜𝙞𝙣/𝙎𝙩𝙤𝙧𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙤𝙣 𝙖 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙉𝙤𝙬 𝙄𝙣𝙨𝙩𝙖𝙣𝙘𝙚.  𝙏𝙝𝙚 𝙖𝙥𝙥𝙡𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙨𝙝𝙤𝙪𝙡𝙙 𝙥𝙧𝙤𝙫𝙞𝙙𝙚 𝙖 𝙡𝙞𝙨𝙩 𝙬𝙞𝙩𝙝 𝙖𝙡𝙡 𝙥𝙡𝙪𝙜𝙞𝙣𝙨 𝙬𝙝𝙚𝙧𝙚 𝙖𝙣 𝙪𝙥𝙙𝙖𝙩𝙚 𝙞𝙨 𝙖𝙫𝙖𝙞𝙡𝙖𝙗𝙡𝙚.  𝙏𝙝𝙚 𝙪𝙨𝙚𝙧 𝙨𝙝𝙤𝙪𝙡𝙙 𝙗𝙚 𝙖𝙗𝙡𝙚 𝙩𝙤 𝙪𝙥𝙙𝙖𝙩𝙚 𝙤𝙣𝙚 𝙥𝙡𝙪𝙜𝙞𝙣, 𝙖 𝙡𝙞𝙨𝙩 𝙤𝙛 𝙨𝙚𝙡𝙚𝙘𝙩𝙚𝙙 𝙥𝙡𝙪𝙜𝙞𝙣𝙨 𝙤𝙧 𝙖𝙡𝙡 𝙥𝙡𝙪𝙜𝙞𝙣𝙨 𝙬𝙝𝙚𝙧𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙨 𝙖𝙧𝙚 𝙖𝙫𝙖𝙞𝙡𝙖𝙗𝙡𝙚.  𝘽𝙚𝙛𝙤𝙧𝙚 𝙮𝙤𝙪 𝙘𝙧𝙚𝙖𝙩𝙚 𝙩𝙝𝙚 𝙖𝙥𝙥, 𝙥𝙡𝙚𝙖𝙨𝙚 𝙗𝙧𝙖𝙞𝙣𝙨𝙩𝙤𝙧𝙢 𝙬𝙞𝙩𝙝 𝙢𝙚 𝙬𝙝𝙖𝙩 𝙚𝙡𝙨𝙚 𝙢𝙖𝙠𝙚𝙨 𝙨𝙚𝙣𝙨𝙚 𝙩𝙤 𝙞𝙣𝙘𝙡𝙪𝙙𝙚 𝙞𝙣 𝙩𝙝𝙖𝙩 𝙖𝙥𝙥 𝙖𝙡𝙨𝙤 𝙩𝙚𝙡𝙡 𝙢𝙚 𝙬𝙝𝙞𝙘𝙝 𝙖𝙙𝙙𝙞𝙩𝙞𝙤𝙣𝙖𝙡 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙.”

 

Build Agent came up with suggestions like

  • Approval Flows
  • Dashboards
  • History & Audit
  • Notifications
  • Role-Based access
  • Display Plugin Metadata like release notes or dependencies

I added the following to my prompt and Build Agent went to work.

 

“𝙁𝙤𝙧 𝙚𝙖𝙘𝙝 𝙖𝙥𝙥 𝙨𝙝𝙤𝙬 𝙩𝙝𝙚 𝙧𝙚𝙡𝙚𝙖𝙨𝙚 𝙣𝙤𝙩𝙚𝙨 𝙖𝙣𝙙 𝙝𝙞𝙜𝙝𝙡𝙞𝙜𝙝𝙩 𝙩𝙝𝙚 𝙘𝙝𝙖𝙣𝙜𝙚𝙨 𝙩𝙤 𝙩𝙝𝙚 𝙘𝙪𝙧𝙧𝙚𝙣𝙩𝙡𝙮 𝙞𝙣𝙨𝙩𝙖𝙡𝙡𝙚𝙙 𝙫𝙚𝙧𝙨𝙞𝙤𝙣. 𝙊𝙣𝙡𝙮 𝙜𝙧𝙖𝙣𝙩 𝙪𝙨𝙚𝙧 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚 𝙖𝙙𝙢𝙞𝙣 𝙧𝙤𝙡𝙚 𝙖𝙘𝙘𝙚𝙨𝙨 𝙩𝙤 𝙩𝙝𝙚 𝙖𝙥𝙥𝙡𝙞𝙘𝙖𝙩𝙞𝙤𝙣.”

 

Only a few minutes later, Build Agent generated the application.

 

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khyati_thadani
Tera Expert

Hi Community! 👋

Submitting my entry for the #buildmorewithbuildagent App Gallery Challenge.

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🌱 GreenOps: IT Carbon Impact Advisor

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🔍 THE PROBLEM

IT teams are asked for carbon footprint data by leadership and ESG teams. They produce spreadsheets.

Nobody tracks whether a midnight change required a site visit, or could have been handled remotely. Nobody knows the carbon cost of 50 hardware incidents dispatching techs across the city every month.

A 3 AM on-site dispatch to reboot a server restartable via IPMI in 90 seconds = ~17 kg CO₂.
At 50 incidents/month = CO₂ absorbed by 38 trees/year. Invisible in every ITSM report.

GreenOps 2.0 makes it visible automatically, at the point of closure, with zero extra data entry.

---

⚙️ WHAT IT DOES

• Auto-calculates estimated carbon impact when a Change closes (state=3) or Incident resolves (state=6)
• Infers green_action_type from work_notes content and resolution_code choice values no manual tagging required
• Logs full reasoning trace to GreenOps Carbon Log (EPA 0.386 kg CO₂/kWh + DEFRA 0.21 kg CO₂/km)
• AI Insights generated per log record with plain-English sustainability context
• IT Carbon HQ workspace: team leaderboard, 6-month trend chart, actionable summaries
• Summary Mode: when monthly volume exceeds threshold, surfaces top 3 carbon opportunities
• Weekly GreenOps Digest: automated email every Monday with trees-equivalent impact story

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🏭 ARCHITECTURE

Scope: x_1119239_greenops

Tables:
• change_request + incident (extended with 4 custom fields each)
• cmdb_ci (extended with u_power_consumption_kw)
• x_greenops_carbon_log (new standalone table, 18 fields)

Key design: GreenOpsCalculator Script Include holds all calculation logic (reused by both Change and Incident BRs). BEFORE BR (order 900) writes to source record. AFTER BR (order 910) inserts log row. This pattern avoids recursion and non-persisted changes.

Carbon formula: (CI power kW × duration hrs × EPA 0.386) + travel factor → saved vs spent based on action type → net kg → trees equivalent (IPCC 22.6 kg/tree/year)

DISCLAIMER: Heuristic estimates for surfacing relative patterns. Not for regulatory carbon reporting.

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🛠️ BUILT WITH BUILD AGENT

This app was built entirely using ServiceNow Build Agent across ~25 prompts. The key to making Build Agent reliable was atomic prompt design one primary responsibility per prompt, with explicit verification steps before moving to the next.

Challenges solved along the way:
• Rhino ES5 engine compatibility (no Array.forEach, no template literals, .nil() for GlideElement checks)
• Cross-scope access policies for Change and Incident tables
• GlideDateTime.subtract() direction and GlideElement-to-GlideDateTime conversion
• Change workflow enforcement bypassed using setWorkflow(false) for demo data
• Data Policy exceptions on incident requiring resolution_code + close_notes at insert

Every error in the build log was a real lesson in how the platform actually works.

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🔄 TRANSFERABLE PATTERN

The architecture trigger on record close, calculate via Script Include, log centrally, surface in workspace transfers directly to:
• Facilities: energy tickets and HVAC maintenance changes
• Fleet: dispatch incidents and vehicle service records
• Procurement: vendor change orders
• HR: office moves and equipment refresh cycles

Any workflow involving physical activity, energy use, or travel is a candidate.

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This challenge pushed me further into the platform than anything I'd done before scoped app architecture, UI Builder workspaces, and Rhino-safe scripting all in one project.

Check out my linkedin post: https://www.linkedin.com/posts/khyati-thadani-2143361bb_buildmorewithbuildagent-servicenow-buildagen... 

#buildmorewithbuildagent #ServiceNow #GreenOps #ITSM #Sustainability #ESG #AppEngine #BuildAgent

khyati_thadani_0-1777451878325.png

 

Braham
Tera Contributor

Hello everyone, for this #BuildMoreWithBuildAgent I've tried to build something more fun to show the power of Build Agent.

Let me present you: 🔥 DEMON SLAYER 🔥

An old school game like "Doom", fully playable directly in a ServiceNow Instance and built with #BuildAgent.

 

To build the game I started with multiple prompts to define what is the game about and what are the rules :

- The game is a first person shooter playable through ServiceNow

- To win the game the player must kill all the monsters on the map

- Monsters can deal damage to the player when they touch him

- If player health drop to 0 this is game over

- Monsters have unique sprites

- The player weapon also has a unique sprite

- Monsters cannot be seen through walls and they also cannot move through walls

- The style of the game is similar to game from the 90's like Doom for example

 

With these first prompts I was able to have a playable version of the game, then all I needed to do is to tweak the game and add more functionalities like for example :

- Adding more monsters to the map

- Adding animations when the player fires a bullet

- Adding a minimap that show the player and monsters locations

- Make the monsters chase the player when they see him

 

The final result look like that :

Main MenuMain Menu

Ingame lookIngame lookWatch out a demon !Watch out a demon !

Game OverGame Over

VictoryVictory

This challenge was a really fun way to demonstrate the power of Build Agent and I loved working on it.

Finally here is my LinkedIn post with a gameplay video : https://www.linkedin.com/posts/abraham-gabsi-b1a400368_buildmorewithbuildagent-buildwithbuildagent-a... 

Juhi Poddar
Kilo Patron

🚀 From siloed communities to a data driven engagement platform, CommunityHub Workspace built using ServiceNow Build Agent

 

In many organizations, there are vibrant internal communities such as fitness clubs, reading groups, Toastmasters, tech forums, and more. However, these communities often operate in silos, leading to low visibility and declining participation.

 

I wanted to explore how we can create a more connected, engaging, and impactful workplace experience.

 

💡 The Idea

The goal was simple


👉 Build a unified workspace where employees can discover, join, and actively participate in internal communities

 

I started by guiding Build Agent with the following prompt:

 

Build a unified community workspace where employees can discover, join, and participate in internal communities like fitness clubs, reading groups, and Toastmasters. Include a community feed, event management, and gamification features like badges and participation tracking. Also create a manager workspace with dashboards showing engagement trends, member activity, and AI driven insights to help grow community participation.”

 

🔹 How I Used Build Agent

Generated the initial workspace using the prompt
Refined widgets and dashboards to surface meaningful insights
Improved layout and theme for a cleaner experience
Structured the data model covering communities, memberships, events, and participation
Added demo data with 5 years historical and 6 months future data to support trends and avoid empty states

 

🔹 Key Capabilities

  1. Employee Workspace
    Community participation tracking
    Gamification with points, badges, and achievements
    Engagement trends
  2. Manager Workspace
    Executive Overview with key KPIs
    Growth and Trends with historical and projected insights
    Community Analysis for performance comparison
    AI Insights highlighting engagement patterns, inactive users, and opportunities

🔹 Outcome and Impact

  • Centralized community experience
  • Improved visibility and participation
  • Data driven insights for better decision making

👉 Helping employees connect, benefit, and grow together

 

🔹 Future Enhancements

  • AI based recommendations
  • Smart nudges for inactive users
  • Predictive engagement analytics
  • Integration with collaboration tools

Action oriented capabilities to drive engagement:
Join Community button
RSVP to Event
Send Nudge for managers

Create Post for community interaction

 

📸 Screenshots attached (Supporting the solution):

 

Employee workspace

My Community Overview.png

Engagement Trends.png

My Achievements.png

Employee List data.png

 

Manager workspace

Executive Overview.png

Growth & Trends.png

Community Analysis.png

AI Insights.png

Manager List data.png

Linkedin URL: https://www.linkedin.com/feed/update/urn:li:activity:7455458432318349312/

#BuildMoreWithBuildAgent

 

Thank You!

Juhi Poddar

 

Sonali Singh
Tera Explorer

Drill Force Central Hub — Built with ServiceNow Build Agent

💡 The Idea
During a recent hotel stay I witnessed a fire mock drill where staff tracked everything manually on paper. That moment inspired me to build Drill Force Central Hub.
A full stack 
Emergency Preparedness & Drill Management application on the Now Platform, built entirely through natural language prompts.

Key Capabilities:
•⁠ ⁠Emergency Drill Scheduler — Plan and track Fire, Medical, Evacuation & Active Threat drills by building, floor and coordinator

•⁠ ⁠Role Assignment Manager — Assign Floor Wardens, First Aid Leads and Evacuation Marshals with certification status tracking

•⁠ ⁠Equipment Check Tracker — Monitor AEDs, Fire Extinguishers and First Aid Kits flagged as Good, Needs Repair or Replace

•⁠ ⁠Drill Execution Log — Capture response times, headcount and issues during drills

•⁠ ⁠Post-Drill Debrief Module — Document lessons learned, action items and manager sign-offs (Pending → Reviewed → Closed)

•⁠ ⁠Emergency Management Hub Dashboard — A dark-themed real-time command center with live KPIs, equipment status, staff certification chart, drill cards and recent activity panel

How I Used Build Agent
•⁠ ⁠Described all tables, fields and relationships in one prompt — Build Agent generated the entire data model instantly

•⁠ ⁠Described the dashboard layout and theme in natural language — Build Agent created a fully dark-themed live dashboard

•⁠ ⁠Refined the UI iteratively by simply describing what needed to change no manual scripting at any point

•⁠ ⁠Debugged issues conversationally by pasting error descriptions directly into Build Agent

Outcome & Impact:
•⁠ ⁠Replaced paper-based drill tracking with a fully digital centralized platform

•⁠ ⁠Real-time dashboard gives instant visibility into organization's preparedness status

•⁠ ⁠Every drill, role, equipment check and debrief is tracked against a person and date — creating a clear audit trail

•⁠ ⁠Equipment gaps and uncertified staff surface immediately on the dashboard — no manual reporting needed

🔴 Built with: ServiceNow Build Agent
️ App: Drill Force Central Hub
🔵 Dashboard: Emergency Management Hub

 

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#BuildMoreWithBuildAgent