In this episode, I had the pleasure of interviewing Sr. Manager of Inbound Product Management, David Murch, about the creation of the C3 app: the now very famous collectible card experience built for ServiceNow events like Knowledge and the World Forums. They dive into how mobile capabilities were essential to the app's success, its rapid development timeline, and the collaborative effort behind it. The episode ALSO previews new mobile features in the Zurich release and offers guidance for developers looking to get started with mobile app development on ServiceNow.
⏱️ Timestamps
- 00:00 Welcome & Introductions
- 09:43 What Is C3?
- 14:29 The Construction of the C3 Experience
- 16:39 What Was the Hardest Part About Making C3?
- 24:05 What Do You Want People Walking Away From C3 Knowing?
- 26:29 C3 V2 Plans
- 29:07 Mobile Platform Zurich Enhancements
- 35:24 Mobile SDK and Builder Experiences Zurich Enhancements
- 41:37 Where to Start Your Mobile Enablement Journey 4
- 3:08 Conclusions & Outro
🔗 Links ServiceNow Mobile App Building
