Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

[laurentapia]

Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

Complete the Challenge

 

What is Build Agent? 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

Just describe a task using natural language, and the agent manages the entire build process. 

Why Join the #BuildWithBuildAgent Challenge? 

• Get hands-on with ServiceNow’s innovative agentic AI tool 
• Inspire others by sharing what you built 
• Earn recognition in the Community

How to Participate: 

1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

Getting Started with Build Agent 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

https://devlink.sn/EarlBuildWithBlog 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

Get started today and show us what you can build with Build Agent! 

General FAQs

Where Do I Enter?  

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

How can I get started? 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

How many natural language prompts can I use? 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

Where and What Do I Post on Community?  

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

Do You Have Any Tips for Content Creation? 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

Where and What Do I Post on Social Media?  

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

Here’s an example of a social post: 

What if I Don’t Have Social Media or Don't Want to Post Publicly?  

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

When Will I Receive My Swag?  

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

Do I Need to Fill Out a Submission Form?  

No submission form is required! Just follow the guidelines above and you’re good to go!  

How do I get featured in the App Gallery? 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

When Does the Challenge End?  

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

Who is Eligible to Enter the Challenge?  

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

I Have a Problem Who Do I Reach Out to? 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

Do you have an example of what I should share on this Community blog?  

Yes! Here is an example for you. Be sure to include a link to your social media post! 

Technical FAQs

What are the usage limits? 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

When are usage limits reset? 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

What if I run out of usage or used all my prompts before this challenge? 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

How long can each prompt be? 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

What else does Build Agent handle besides writing the code? 

• Compiling and validating source files 
• Testing of its own files 
• Pushing builds into the instance 

How does Build Agent differ from AI Agents or Agentic AI? 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

What are the limitations of Build Agent? 

Generally speaking, Build Agent is currently limited to the following abilities: 

• ServiceNow Fluent via the ServiceNow SDK  
• React based web components for user interfaces 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

Where can I learn more about Build Agent and how to acquire it for my company? 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

[Madhan27]

🚀 Just built a complete Kitchen Stocking App using #VibeCoding — powered by the ServiceNow Build Agent!

I’m excited to share that I completed a fully automated Kitchen Stocking Application as part of the Build With Build Agent Challenge, and the entire solution was created using just 4 prompts.

That’s how powerful ServiceNow AI + Vibe Coding really is. 🙌
Here’s the starter prompt I used to kick off the entire build:

“Build a scoped application in ServiceNow called Kitchen Stocking App to manage grocery items, automate reordering when stock drops below 25%, and track expired items with real-time dashboard visibility.”

⭐ What the App Delivers
✅ Smart Inventory Tracking
Tracks grocery items, stock %, and rack locations with real-time updates.
✅ Automated Reordering
Creates vendor orders automatically when inventory falls below 25%.
✅ Pickup Task Management
Assigns collection tasks to kitchen staff with workflow tracking.
✅ Expiry Monitoring
Flags expired items instantly and shows exactly where they’re stored.
✅ Unified Dashboard
A clean React-based UI displaying stock levels, orders, pickups, and expirations in one place.

⚙️ Tech Behind the Build
✅ServiceNow Fluent DSL for metadata & table definitions
✅Business Rules & Flows for end-to-end automation
✅React Components for a highly responsive dashboard
✅REST APIs for real-time data integration
✅Custom Tables with proper relationships, constraints, and lifecycle states

🤖 Key Automation Highlights
✅Automatic vendor order creation based on stock thresholds.
✅Full workflow from Low Stock → Order → Pickup → Delivery.
✅Real-time percentage calculations for precise inventory insights
✅Robust cross-table automation with built-in error handling

This project is a perfect example of how ServiceNow AI + automation can transform a manual, repetitive process into a smart, enterprise-grade workflow — with almost zero manual intervention.

If anyone else is experimenting with automation or playing in the Build Agent space, I’d love to connect and hear your ideas!

Please refer to my LinkedIn post for a short demo on the application.

https://www.linkedin.com/posts/madhan-somaripeta-81006720a_vibecoding-servicenow-buildwithbuildagent...

hashtag#ServiceNow hashtag#BuildWithBuildAgentChallenge hashtag#Automation hashtag#InventoryManagement hashtag#FluentDSL hashtag#NowPlatform hashtag#Dashboard hashtag#VibeCoding hashtag#LowCodeNoCode

[mounika_bylpli]

Wrapped up my demo for the hashtag#BuildWithBuildAgent challenge! 🚀
Using natural language prompts, I built an ACL Dashboard that provides deep insights into system-level access controls without writing a single line of code.
Here’s what it does:
✅ Scoped dashboard to analyze ACL permissions across tables and fields
✅ User access visibility quickly see how many users have read/write/create/delete access
✅ Actionable insights track and revoke unnecessary access with ease
✅ Smart search by table or field name
No setup. No code. Just prompts.
Explore more on - https://www.linkedin.com/posts/mounika-boyalapalli_buildwithbuildagent-buildwithbuildagent-activity-... 

[SK Chand Basha]

CASE STUDY: How AI reduced alert fatigue by 90% in enterprise IT ops

The problem was clear:

- 10,000+ alerts/day flooding our NOC

- 85% false positives

- Critical P1 incidents missed in the noise

I built Smart Alert Aggregator using ServiceNow Build Agent to solve this systematically:

AI-Powered Correlation Engine

Groups 1000 alerts → 100 actionable clusters using time-based storms, resource cascades, and pattern matching

Intelligent Noise Reduction  

Auto-suppresses duplicates, maintenance window events, flapping resources, and historically low-value patterns

Self-Learning Pattern Library

Extracts solutions from resolved alerts, builds knowledge base, enables auto-resolution for known issues

Business Impact Prioritization

Maps alerts to CMDB services, calculates revenue impact, routes to right teams automatically

RESULTS (30-day pilot):

→ 90% noise reduction (10K → 1K alerts)

→ MTTR decreased 40%

→ Zero missed P1 incidents

Linkedin Post: https://www.linkedin.com/posts/chandbasha-sk-0908a11a1_buildwithbuildagent-activity-7396056058475114...

Happy Learning!!

[ellendulash]

🚀 Thrilled to share that I have successfully completed the "#BuildWithBuildAgent ” Challenge

🚀 Introducing “Cognitive Form Builder”

It’s an intelligent form-generation engine that allows users to create fully functional forms, tables, and workflows simply by describing them in natural language.

You can say something like:

“Create a Office space request with one level approval”

And the Cognitive Form Builder will automatically generate:
✅ Catalog item
✅ Approval flow
✅ Validation rules
—all within seconds, with zero manual configuration.

 

 

🎯 Why This Matters

Teams often lose time building repetitive forms and catalog items.
Cognitive Form Builder helps:
✨ Accelerate development
✨ Reduce configuration complexity
✨ Empower non-technical users

Below are the screenshots on this looks:

[sombir5]

🚀 Excited to share my latest project built in ServiceNow using BuildAgent!

I’ve developed a Medical Heal Application designed to simplify how we track and manage our personal health data — all in one place. 🩺📊

 

🔍 What this application does:

✔️ Track Active Medications – View dosage, quantity, start/end dates, and stay on top of your medicine schedule.
✔️ Monitor Health Tests – Keep a record of Sugar tests, other tests, along with upcoming reminders so you never miss one.
✔️ Expense Tracking – Get a clear view of your spending on medications and tests.
✔️ Interactive Health Dashboard – Visual insights like Sugar Level charts, total expenses, recent tests, and medication summaries.
✔️ Quick Tabs – Recent tests, recent medications, upcoming reminders… all neatly organized!

 

💡 Why I built this:

Managing health details manually can be confusing and time-consuming. With this app, my goal was to create a simple, centralized solution to track everything digitally — right inside ServiceNow.

Every challenge helped me understand ServiceNow development even better — especially how BuildAgent speeds up development while still requiring clear logic and structure.

🎉 Final Outcome:

A lightweight but powerful health-tracking application that brings clarity, automation, and visibility to everyday medical tasks.

[abirakundu23]

Hi All,
I have successfully completed #BuildWithBuildAgent” Challenge.
Build "Performance Improvement Plan(PIP)" App.
Idea of  Build Agent App:
Managers kick off a PIP for their reportees with a quick PIP Request record—. A signed PIP document seals the plan officially.
From there, managers and employees team up to map out growth needs, while HR jumps in to assign the right training. All sessions are logged in the PIP Coaching Class table, and managers get instant notifications when coaching is scheduled.
Weekly updates and PIP status flow right through the portal and workspace, keeping both managers and HR fully in sync. HR gets alerts for every key milestone—new PIPs, weekly progress, and final assessments.
At the end, managers submit the final review. HR closes the PIP if goals are met—otherwise, the plan extends and gets tracked in the PIP Extension table for another growth cycle. Smart role-based access managers see only their own teams, employees see only their own PIPs.
What Build Agent Created :
Portal view
Manager create request from PIP Form
Workspace view
3 Functional tables like PIP Coaching class, PIP Request, PIP Extension.
Persona for Employee, HR , Manager.

Key Automation Highlight :
PIP Initiation → HR Training Assignment → Weekly Progress Updates → Automated Status Changes → Manager Assessment → HR Closure or Extension
Outcome:
The final outcome is a fully automated and transparent PIP process where managers, employees, and HR collaboratively track performance improvement through coaching, weekly progress updates, assessments, and guided templates. The system ensures timely reminders, accurate status transitions, and controlled access while enabling HR to make informed decisions to either close the PIP successfully or extend it when needed.

Build Agent ServiceNow IDE Interface:

Prompt Details:

PIP Tracker :

LinkedIn Post: https://www.linkedin.com/feed/update/urn:li:activity:7395552922081746944/

[nachiketa]

Hello eveyone,@laurentapia ,

as part of  #BuildWithBuildAgent challenge
My Use Case for the ServiceNow VIBE Coding Challenge 2025.

CivicFix App: Helps Public service issues affect millions every day — broken streetlights, water leakage, garbage overflow, road damage, power cuts, and more. But the real challenge isn’t just the issues…
It’s the lack of a unified, transparent, and accountable system to report and resolve them.
To address this, I built a prototype called:

CivicFix App is Unified Public Service Complaint & Resolution Tracker.

A simple, citizen-first solution that makes reporting issues effortless and ensures faster resolution.

What Problem Does It Solve?

Today, complaints are scattered across  WhatsApp groups, email chains, and offline forms.
This leads to:

No clear ownership
Delays and repeated complaints

Zero visibility for citizens

No data-driven insights for authorities

What My App Does

📱 What Citizens Can Now Do:

1. 📊 Dashboard View

• See real-time community statistics
• View total reports, resolved issues, and pending work
• Browse feature categories with icons

2. 📝 Report New Issues

• Complete form with 12 issue categories
• Auto-routing to appropriate departments
• Real-time form submission with confirmation
• Receive report numbers for tracking

3. 📋 Track Existing Reports

• Search by report number (e.g., RPT0001001)
• View detailed status, location, and assignment info
• See progress from submission to resolution

🛠️ Features Built:

✅ Modern, responsive design that works on desktop and mobile
✅ Real ServiceNow integration via Table API
✅ Auto-routing business rules working behind the scenes
✅ Live data from your actual ServiceNow tables
✅ Error handling with user-friendly messages
✅ Form validation and success feedback
✅ Mobile-friendly navigation and layout

Why It’s Impactful

This solution can help:

Municipal corporations improve service delivery

Smart city initiatives boost citizen engagement

Government departments work with transparency & efficiency

Citizens feel heard, informed, and empowered

In short, it bridges the gap between citizens and public service authorities through a clean, unified digital workflow.

🙌 Grateful

Thanks to ServiceNow’s capabilities, building such a system felt intuitive and scalable.
Excited to take this further and refine the app!

You can check out my X post : https://x.com/NachiketaKSingh/status/1990327796586229962

[Community Alums]

Hello everyone,

I’m thrilled to announce that I’ve successfully completed the #BuildWithBuildAgent Challenge, and the experience was nothing short of amazing! A huge thanks to @laurentapia for introducing this challenge and inspiring us to push the boundaries of app development.

The Build Agent in ServiceNow IDE is a true game-changer. With just a few simple prompts, I was able to create a fully functional custom app in minutes. It’s fast, intuitive, and empowers developers and process designers to innovate like never before.

🧭 Manager Hierarchy Dashboard - Complete Solution

The Manager Hierarchy Dashboard is a comprehensive solution designed to help managers visualize team structures and manage tasks effectively. It combines organizational hierarchy visualization with robust task management features. Provides managers with real-time visibility into team structure and workload distribution, enabling efficient task tracking and team management.

📊 Manager-Employee Hierarchy View

Visual tree structure showing organizational relationships
Expandable/collapsible hierarchy nodes
Manager badges and direct report counts
Employee details panel with contact info and assigned tasks
Pending task counters for each employee

📋 Task Management Dashboard

Comprehensive task statistics (Total, Pending, In Progress, Completed, Overdue)
Filter tasks by status (All/Pending/Completed) and employee
Create new tasks with full details (title, description, assignee, priority, due date)
Task status management (Start, Complete, Hold, Resume)
Visual priority and status indicators
Overdue task highlighting

[naveen kumar24]

Completed the #BuildWithBuildAgent Challenge

Hello everyone,
I’m excited to share that I’ve successfully completed the #BuildWithBuildAgent Challenge, and the experience was truly remarkable! A big thank you to @laurentapia  for introducing this challenge and inspiring us to explore the future of app development.

Feedback: 

                   There is still a room to improvement. Even after giving some prompts to fix those issues. Issues still persisted. But it completed around 80 percent of automation on own. But I feel it not ready for production use as it already exhausted 10 free prompts. But as developer we can fix it if we know some basics about how react components work together. Overall it was pretty fun and wonderful experience.

 App Name: [Community violation detected ]Donation

 LinkedIn Post: Check it out here https://www.linkedin.com/posts/naveen-kumar-a88373151_buildwithbuildagent-activity-73960980041701376...

[SovanBanerjee]

Hello Everyone,

As part of the #BuildWithBuildAgent challenge, I used ServiceNow's Build Agent to create a scoped application called "Investment Portal" entirely from the natural language prompts. Here's a step-by-step walkthrough of how I build and add the app on my Personal Developer Instance (PDI).

Step 1: Define the App concept

I started with a clear goal: build a portal where users can submit there investment details and submit those, after that they can track and get the better ideas on how they can improve their investment strategies.

a. A form with fields for users investment scheme, budgets, remaining balance, how much they invest and so on.

b. A table where all the details will be stored.

c. AI to give the future investment strategies as per their investment ideas.

Step 2 : Prompt Build Agent

I used the following prompt:

"Create a scoped application called "Investment Portal" that allows users to submit details through a form. Include fields for user name, phone number, investment scheme, Total Budget, Already invested, Risk, investment goals, time horizon with AI suggestions to build a strong investment strategy. Add a dashboard for tracking their investments in regular basis with AI helps to suggest if the investments looks good or not."

Build Agent responded with a fully scoped App:

Step 3: Conclusion
This is just to check how the Build Agent works and to understand how fast they can build the things whatever we ask using the prompt. In future may be will try to add more things so that it will be more user friendly and more useful for the users who loves to track their investments.

Looking forward to exploring more real-world use cases and contributing to AI-driven innovation on ServiceNow!

#ServiceNow #BuildWithBuildAgent #NowPlatform #AIDevelopment #LowCode #Automation #Innovation #DigitalTransformation

Linkedin post:

My Post