laurentapia
Administrator

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Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured ServiceNow application via natural language. #BuildWithBuildAgent is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app! 

 

Join the challenge to get recognized and inspire the ServiceNow Community with what you can build using Build Agent. 

 

Complete the Challenge

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It’s designed to support developers of all backgrounds, whether you're just starting out or a veteran of the platform. 

 

Build Agent is what we’ve been calling an accelerating tool; it accelerates your build process so you can bring ideas to life faster. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the user interface components. 

 

Just describe a task using natural language, and the agent manages the entire build process. 

 

Why Join the #BuildWithBuildAgent Challenge? 

 

  • Get hands-on with ServiceNow’s innovative agentic AI tool 
  • Inspire others by sharing what you built 
  • Earn recognition in the Community

 

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How to Participate: 

 

  1. Get Started: Go into your ServiceNow IDE in your instance. Once you have activated the Build Agent skill (pre-installed on Personal Developer Instances), you can create a new application or edit an existing ServiceNow IDE app using natural language prompts. Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 
  2. Document: Share your experience with others by submitting a description (300 words or more), a quick video, or an infographic about your app on social media with the hashtag #BuildWithBuildAgent. 
  3. Share: Comment on this blog post and be sure to attach a link to your social post. Include a brief description of your experience using Build Agent!

 

For more information on how to get started, feel free to check out the FAQs at the bottom of this post or watch the video walkthrough below. 

 

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Getting Started with Build Agent 

 

Need help getting started? Check out the video below to learn how to get started with ServiceNow Build Agent and how to enter the #BuildWithBuildAgent Challenge. 

 

 

https://devlink.sn/EarlBuildWithBlog 

 

We’ve also compiled a helpful list of resources in our FAQs to help you get started. Explore how to participate, content creation tips, and more below. You can also access our #BuildWithBuildAgent toolkit for comprehensive guidance and best practices here. 

 

Still have questions? Our Community is here to support you every step of the way. Feel free to ask a question on this blog or our Now Assist forum. You can also reach out to us at buildwith@servicenow.com. Please note that response times may vary! 

 

Get started today and show us what you can build with Build Agent! 

 

 

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General FAQs

 

Where Do I Enter?  

 

To enter, please follow all official guidelines and submit your entry by replying to this Community blog post. Your response should include a description of what you created using Build Agent, along with a direct link to your social media post where you shared your creation! Make sure to include #BuildWithBuildAgent in your social media post to enter the challenge. 

 

How can I get started? 

 

Access Build Agent in Personal Development Instance on developer.servicenow.com and sign in or create a free account. Click "Request Instance," choose the latest release, and submit your request. You'll get a URL and admin credentials within minutes to start building. 

 

How many natural language prompts can I use? 

 

For this challenge, users with Now Assist for Creator licenses have no limit! For everyone else, your ServiceNow Instance will be limited to 25 prompts. PDIs on developer.servicenow.com have a limit of 10 prompts per instance. Want to keep building with Build Agent? Just back up your work, release your Personal Developer Instance, request a new one, and continue creating your application. 

 

Where and What Do I Post on Community?  

 

Post it right here! At the bottom of this blog, leave a comment with a link to your social post, along with a description of what you’ve built using Build Agent. 

 

Do You Have Any Tips for Content Creation? 

 

We have compiled resources to help guide you through the #BuildWithBuildAgent content creation process here! 

 

Where and What Do I Post on Social Media?  

 

You can post on any social media platform, whether it’s LinkedIn, YouTube, X, Instagram, or public forums such as Reddit or Stack Overflow. You’re also welcome to share what you built using Build Agent on a personal or company blog or website. Just make sure your post is publicly accessible and includes #BuildWithBuildAgent ! 

 

Here’s an example of a social post: 

 
 

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What if I Don’t Have Social Media or Don't Want to Post Publicly?  

 

Not to worry! Please send an email to BuildWith@servicenow.com, and we will contact you to redeem your swag.  

 

When Will I Receive My Swag?  

 

To receive swag, you must have completed the challenge by November 23, 9:00 AM PST, and placed your swag order no later than November 24th, 9:00 AM PST. Swag was available only while supplies lasted.

You can expect your swag to arrive in late January or early February. If you’re located outside the United States, please allow additional time for shipping. 

 

Do I Need to Fill Out a Submission Form?  

 

No submission form is required! Just follow the guidelines above and you’re good to go!  

 

How do I get featured in the App Gallery? 

 

Include the initial prompt that kicked off your Build Agent journey, and any standout prompts that helped bring your app to life. 

 

These prompts give us insight into your creative process and will help the team behind Build Agent choose which apps to showcase in the App Gallery. 

 

When Does the Challenge End?  

 

While the challenge officially concluded on November 24th, we welcome you to continue sharing your apps past this date. 

 

Who is Eligible to Enter the Challenge?  

 

We invite everyone aged 18 and above to join us! Whether you're an absolute beginner or an experienced developer, your contribution is valued! 

 

I Have a Problem Who Do I Reach Out to? 

 

Please comment directly on this blog or email buildwith@servicenow.com with #BuildWithBuildAgent Challenge in the subject line. Please refrain from emailing your entries to this address! We are monitoring the comments for your submissions.  

 

Do you have an example of what I should share on this Community blog?  

 

Yes! Here is an example for you. Be sure to include a link to your social media post! 

 

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Technical FAQs

 

What are the usage limits? 

 

For Personal Developer Instances (PDI), there is a limit of 10 prompts per instance per month. For customer instances that acquire Build Agent from the ServiceNow Store, there is a limit of 25 prompts per instance per month. For instances that are licensed for Now Assist for Creator, limits are based on your license. 

 

When are usage limits reset? 

 

PDI usage limits for Build Agent prompts reset every 30 days starting from the day on which the limit is set. 

 

What if I run out of usage or used all my prompts before this challenge? 

 

The limit is per instance, so you can elect to release your current PDI and request a new one, which will reset the usage count. Remember to back up any important work on your instance before you release it. 

 

How long can each prompt be? 

 

Very long. Feel free to be as simple or verbose as you want in each prompt. You can copy and paste large console logs, lengthy Product Requirement Documentation, or even huge error messages.  

 

What else does Build Agent handle besides writing the code? 

 

  • Compiling and validating source files 
  • Testing of its own files 
  • Pushing builds into the instance 

 

How does Build Agent differ from AI Agents or Agentic AI? 

 

While both names share “Agent,” Build Agent focuses on dev automation, whereas AI Agent (Agentic AI) focuses on task automation within workflows. Build Agent is an AI Agent. 

 

What are the limitations of Build Agent? 

 

Generally speaking, Build Agent is currently limited to the following abilities: 

 

  • ServiceNow Fluent via the ServiceNow SDK  
  • React based web components for user interfaces 

 

To see what ServiceNow metadata that Build Agent is able to create and edit on your behalf (like business rules, client scripts, tables, etc.), check out the documentation for Fluent here:

 

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/servicenow-sdk/conc... 

 

That means Build Agent’s scope is currently explicit. If it is not part of the Fluent SDK, then it cannot build it. But that also means that the capabilities of Build Agent are constantly growing as more and more metadata types are being added to the Fluent framework. 

 

What that will look like as you build your applications: Build Agent will elect to write scripted code instead of building a Flow Designer action or flow. Or another example: telling Build Agent to build something that it doesn’t have access to and forcing it to move forward despite this might cause it to build it a different way or simulate that it built it. 

 

Always remember that Build Agent is utilizing generative AI and can hallucinate. 

 

 

Where can I learn more about Build Agent and how to acquire it for my company? 

 

Read more about the product of Build Agent and Enterprise Vibe Coding at https://www.servicenow.com/products/vibe-coding.html#faq, including questions regarding governance and how Build Agent relates to App Engine. 

 

 

Terms and Conditions  

No purchase is necessary. #BuildWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins November 12, 2025, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on November 24, 2025, at 11:59 p.m. PDT.  

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.   

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.  

The prize includes the official 2025 #BuildWithBuildAgent tote bag, while supplies last. The brand of tote bag may vary. Tote bag may take up to 4 weeks or longer to arrive once ordered. Approximate Retail Value (“ARV”): $10 USD.  

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.  

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submission’s name, and photograph (including, without limitation, entrant’s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

 
603 Comments
sebastian_lim
Tera Explorer

As part of the #BuildWithBuildAgent challenge, I experimented with ServiceNow’s Build Agent to develop a scoped application called Employee Training Request Hub. The entire build was done using natural language, with no manual configuration or scripting involved. Below is an overview of how I designed, generated, and tested the app on my Personal Developer Instance (PDI).

 

đź”— Check out my full write-up on LinkedIn:
https://www.linkedin.com/posts/sebastianlim1_buildwithbuildagent-buildwithbuildagent-servicenow-acti...


đź§© Step 1: Framing the Idea

I wanted to tackle a real-world HR process: training requests. Many organizations still process these via email or spreadsheets, which often leads to delays and limited visibility. My objectives were straightforward:

  • Allow employees to submit training requests through a simple interface

  • Route submissions automatically to managers and HR for approval

  • Maintain a central record of all requests

  • Keep users informed with automated notifications

  • Provide dashboards for HR to monitor demand and training spend

  • Ensure proper permissions based on user roles


⚙️ Step 2: Using Build Agent

Here’s the prompt I provided:

“Create a scoped application called Employee Training Request Hub. Include a training request table with fields for employee, manager, title, dates, cost, justification, and status. Build an employee-facing form to submit requests. Configure automated approvals for managers and HR. Add dashboards for HR insights, notifications for each stage, and role-based access.”

Within moments, Build Agent produced a complete application that included:

  • The data model

  • UI components

  • Approval workflow

  • Access controls

  • Dashboards

  • Notifications

  • Test cases

  • Sample records

The speed and accuracy were impressive. Build Agent handled the entire lifecycle from structure to logic.

This was a great hands-on experience, and it showed me just how fast you can build functional applications using GenAI on ServiceNow.

VaishnaviD
Tera Contributor

I built a scoped application called ChangeCollisionDetector, designed to detect and monitor configuration item (CI) collisions whenever multiple Change Requests target the same CI within a 7-day window.

đź”§ Features Included:

  • Custom Table – CI Collision storing CI, change request, date, collision status, and concurrent count

  • Flow Designer Automation triggered on Change Request insert/update

  • Collision detection logic comparing CI activity within 7 days

  • Automatic record creation/update in CI Collision table

  • Interactive UI Page / Dashboard showing collision summary, filters, and direct links

  • Sample Data added for easy testing

  • Quick Access Links for dashboard and table included in the app

Using ServiceNow Build Agents, the base structure — table, flow, sample records, and UI pages — was generated from simple natural language prompts. Build Agents significantly accelerated development, removing repetitive tasks and enabling me to focus on logic and user experience.

Happy to share this with the community and excited to see how others are leveraging Build Agents!

👉 LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:7398417196231675904/


Chanuka
Tera Guru

Excited to share my first ServiceNow Build Agent app for the #BuildWithBuildAgent challenge!

Introducing FundFlow Manager – a simple yet powerful EPF/ETF management system for Sri Lanka.

âś… EPF member registration and management
âś… Monthly contribution processing
âś… Employer payment submissions
âś… Claim processing and approvals
âś… Comprehensive reporting and analytics
✅ Sample Data for Testing – 3 realistic EPF members with NIC validation examples

Technical Architecture :

4 core tables with proper relationships and validation
3 user roles with permissions
2 business rules for automation
1 Script Include for calculations
Professional React UI and full API access

 

URL : LinkedIn Post 

priyanshube
Tera Contributor

 

🚀 I’m excited to share my latest project — a fully interactive Book Management System, crafted to simplify and digitalize library operations!

Built on the ServiceNow Platform and powered by ServiceNow Build Agent, this project showcases how AI-driven development can quickly generate tables, forms, workflows, and UI components using simple natural-language prompts. This made the entire development process fast, efficient, and highly scalable.

This application provides a complete solution for managing books, authors, borrowers, and loan activities. The system is designed with a clean, modern UI to make navigation intuitive and enjoyable.


đź’ˇ Key Highlights:

âś… Dashboard Overview

• Total books, authors, borrowings, and overdue statistics
• Recent activity preview
• Quick-action shortcuts

âś… Books Module

• Add, update, delete book entries
• Genre-based filtering
• Availability indicators
• ISBN tracking

âś… Authors Module

• Detailed author profiles
• Nationality, biography, birth details
• Status labels (Active/Retired/Deceased)

âś… Borrowing Records Module

• Issue/return tracking
• Overdue detection
• Borrower search
• Historical records


🎨 UI Experience
Designed with a focus on clarity and smooth navigation — card-based statistics, badges, filters, and responsive layouts.


đź›  Skills Strengthened
• CRUD operations
• UI/UX structuring
• Data modelling
• Search/filter mechanics
• Workflow handling
• Low-code development on ServiceNow
• AI-assisted app creation using Build Agent

This project gave me deeper insights into application architecture, library system workflows, and real-world system design. Looking forward to building more impactful projects!


#ServiceNow #BuildWithBuildAgent #BuildAgent #ProjectShowcase #LibraryManagement #StudentDeveloper #TechJourney #WebApp #AIDevelopment #LowCode #NoCode

 

#BuildWithBuildAgent

 

LinkedIn

https://www.linkedin.com/posts/priyanshu-bej-10a97b246_buildwithbuildagent-buildwithbuildagent-activ...

 

USED 2 DIFFERENT UI/UX ON THE SAME APP USING BUILD AGENT ONLY.

 

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Willem
Giga Sage

What better way to use Build Agent than to use it for good? I created an app to make it easier for developers to join collaboration sessions, check in, and work on backlog stories that match their skills. All to support building apps that work for charities. This will help us support good causes during Hack4Good.

I’ve shared my entry for the #BuildWithBuildAgent challenge on LinkedIn here: https://www.linkedin.com/posts/willemzeiler_buildwithbuildagent-hack4good-servicenow-activity-739844...

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Akshay Pithore
Tera Contributor

Hello all,
I'm super excited to let you all know that I've successfully completed the #BuildWithBuildAgent Challenge. Thanks @laurentapia for the details on the challenge.

Excited to share a new custom application I built using #BuildWithBuildAgent âś¨ Challenge by ServiceNow ✨🎉.

I created an AI-driven *Delivery Mode Prediction* solution that helps healthcare teams assess whether a mother is more likely to require a *Normal Delivery* or a *C-Section*, based on real hospital data.

The app analyzes key maternal health factors like BP, gestational diabetes, baby position, placenta issues, previous C-Section history, labour progression and more — and then provides:

âś… Predicted delivery method
âś… Risk level (Low / Medium / High)
âś… AI-generated reasoning
âś… Suggested next steps for doctors

This solution helps *standardize decision support*, speeds up hospital assessment, and improves preparedness during critical maternity care situations.
LinkedIn Post: https://www.linkedin.com/posts/akshay-pithore-596ba5153_buildwithbuildagent-buildwithbuildagent-serv...

 

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AniketC85155510
Kilo Patron

Hi @Earl Duque & all,

 

Love this challenge! I built "OnboardNow - Project Onboarding & KT Copilot" to solve a real problem I've seen in every delivery team: the chaos of onboarding new members and tracking knowledge transfer.

I started in Copilot to refine my prompt, then used this final version in Build Agent:


Title: OnboardNow - Project Onboarding & KT Copilot
Description:
Create a scoped application that helps project teams plan and track structured onboarding for new joiners. The app should:

Core Tables:

  • Project (client, timeline, status)

  • Role (Tech Lead, Developer, BA, QA, etc.)

  • Onboarding Playbook (project-specific, role-based tasks)

  • New Joiner tracking with readiness scoring

  • KT Sessions with attendance and feedback

Automation:

  • Auto-create personalized task lists when new joiners are added

  • Calculate dynamic readiness scores (70% completion + 30% critical tasks)

  • Flag risks when critical tasks are overdue

UI/UX:

  • Management dashboard showing active joiners, completion rates, risk alerts

  • Personal "My Onboarding" workspace for each new joiner

  • Week-by-week task organization with quick status updates

Security:

  • Project leads can edit playbooks; joiners only update their own tasks


What Build Agent Delivered

Build Agent created a complete enterprise-ready application with:

🎯 Smart Automation

  • Automatic task generation from playbooks

  • Real-time readiness scoring and risk detection

  • Status auto-updates based on progress

📊 Advanced Analytics Dashboard

  • Active joiners, monthly completions, average readiness

  • Risk distribution charts (high/medium/low risk)

  • Project performance comparison

  • Bottleneck analysis for stuck tasks

👤 Personal Workspaces

  • "My Onboarding" with week-grouped tasks

  • Quick status updates and evidence submission

  • Progress tracking with visual indicators

đź”’ Enterprise Security

  • Role-based access controls

  • Data isolation between projects

  • Mentor-mentee relationship management

Dashboard Screenshot:
ss2.png

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Key Learnings

What Blown My Mind: Build Agent didn't just create basic CRUD - it built intelligent features I didn't explicitly request:

  • Risk calculation algorithms

  • Advanced filtering systems

  • Professional UI with gradients and animations

  • Bottleneck detection analytics

Build Time: Approximately 8 prompts to reach production-ready state. The most impressive part was watching Build Agent self-correct and enhance the application, turning basic requirements into sophisticated business logic.

The Real Value: This isn't a demo - it's a deployable solution that could immediately improve onboarding for any project team. The experience proved that AI-assisted development can handle complex business logic while maintaining enterprise standards.


Link to my LinkedIn Post: [https://www.linkedin.com/posts/imaniketchavan_buildwithbuildagent-buildwithbuildagent-servicenow-act...

 

Next Steps: I'm continuing to enhance OnboardNow with even better analytics and mobile optimization - follow my journey on LinkedIn! 👇

www.linkedin.com/in/imaniketchavan

sujitha16
Kilo Patron


Happy to share my the simple Build Agent app "LifeLine Bank Dashboard" which understands your prompt, creates the data model and generates the dashboard with real time visualization.

 

Application provides the details of, 
- Active donors
- Available plasma/cells unit(s)
- Inventory
- Donations
- Donors
- Distribution records
- Registration of new donor

 

Dashboard provides the real time data to be tracked and helps to act upon accordingly. 

 

Mind blowing experience and it truly shows the potential of AI-powered development!!!!!

 

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#buildwithbuildagent #servicenow

Shubha_Prada
Tera Guru

🚀Just wrapped up the #BuildWithBuildAgent Challenge
I'm excited to share my latest innovation: "Asset Request Portal" with automation and end-to-end tracking of requests.

In many organizations, procuring necessary assets is a slow, manual process leading to delays, misallocation of resources, and a lack of visibility. Requests often sit in email inboxes or get lost, causing frustration for employees and inefficiency for IT and procurement teams.

That’s what inspired the Asset Request Portal:
đź’ Employees can easily browse an asset catalog, submit requests, and track their request status in real-time.
đź’ Managers get automated approval workflows, ensuring timely review and decision-making.
đź’ IT & Procurement teams benefit from automated fulfillment tasks, inventory management integration, and complete end-to-end tracking for enhanced transparency and accountability.
đź’ Leadership receives real-time analytics on asset utilization, request bottlenecks, and inventory needs.

My initial prompt was: "Create a scoped application called 'Asset Request Portal' that allows employees to submit asset requests from a catalog, automates the approval workflow for managers, integrates with inventory management for fulfillment, provides end-to-end tracking for users and admins, and includes dashboards for request status and inventory insights."
And just like that, the Build Agent generated the core structure and dashboards for the Asset Request Portal in a matter of minutes.

🎯 Key Benefits Achieved
âś…Complete Automation: Zero manual data entry for user details
âś…Real-Time Tracking: Live status updates across all interfaces
âś…Email Integration: Automated notifications at every stage
âś…Modern UI: React-based dashboards with professional design
âś…Role Security: Proper access control for different user types
âś…Audit Trail: Complete history of all actions and changes
âś…Scalable Design: Easy to add new asset types and workflows

This entire solution is a perfect example of the "Build Agent mindset": you simply describe the business problem, lay out your vision, and let the AI generate the foundational backbone.

Here is the link to my LinkedIn Post.

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#BuildWithBuildAgent #ServiceNow #ServiceNowCommunity #Innovation

ahmadibitoye
Tera Explorer

#BuildWithBuildAgent
Just submitted my Hack4Good inspired app built entirely with ServiceNow Build Agent. I used natural language prompts to generate the full data model, logic, dashboards and Service Portal for a Sustainability Action Tracker. It was exciting to see how quickly Build Agent translated complex requirements into a working application.
Here’s my post with the full breakdown: https://www.linkedin.com/posts/ahmad-ibitoye_buildwithbuildagent-buildwithbuildagent-servicenow-acti...

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